Orelle Birmingham

Le recensioni di Orelle Birmingham delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. r

   rita

   Birmingham2 recensioni

   5.0

   Visitato 2 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Had a wonderful experience The staff were exceptional Food was wonderful Would definitely returm
   

   Orelle BirminghamHa risposto oggi

   Dear Rita, Thank you so much for your kind words! We're delighted to hear that you had a wonderful experience and that our staff made it extra special. It’s fantastic to know you enjoyed the food as well. We truly appreciate your support and can't wait to welcome you back again soon! Kindest Regards, Orelle Management Team
   

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2. C

   Catherine

   Birmingham2 recensioni

   4.0

   Visitato 4 giorni fa

   1. Complessivo 4
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 4

   Food and service were very good! A little on the expensive side but for me it was a lovely treat!!
   

   Orelle BirminghamHa risposto 2 giorni fa

   Dear Catherine, Thank you for your kind words! We're so glad you enjoyed the food and service. It’s wonderful to hear that your visit felt like a special treat! We hope to welcome you back for another lovely experience soon. Kindest Regards, Orelle Management Team
   

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3. H

   Hayley

   Liverpool2 recensioni

   3.0

   Visitato 5 giorni fa

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 3
   4. Atmosfera 5

   The location, the view and the ambiance was beautiful, but I feel this is why we paid a large sum of money for our bill. This was a Christmas gift which we were very excited to try. (You only get 4 months from date of purchase to use the voucher). However we felt rushed. We were still eating our appetisers when the starters came out. And I was still chewing on the last of my starter when the plates were taken away. We weren’t asked if we wanted any more drinks throughout the evening from our first order. And finally our steaks were dry. Not only were they not cooked as requested, they were dry and chewy. The flavour was nice but they were let down by how they were cooked. Overall in and out within 1hr and 20mins. Not quite the evening I had hoped for. Typically British and don’t say anything at the time as hoping for a nice evening. Let’s not forget the mandatory 12% service charge added to the bill.
   

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   Orelle BirminghamHa risposto 4 giorni fa

   Dear Hayley, Thank you for sharing your feedback. We’re glad you enjoyed the location, view, and ambiance, though we’re sorry to hear that your experience didn’t meet expectations. Your comments regarding the pacing of the meal and drink service are valuable, and we will certainly review this with our team to ensure a more relaxed and attentive dining experience. Regarding the service charge, we’d like to clarify that it is not mandatory but compulsory, meaning it is automatically added to the bill but can be adjusted or removed upon request. We always strive to provide service that reflects its value, and we regret that this wasn’t the case for you. We truly appreciate your thoughts and hope you might consider giving us another opportunity in the future. Kindest Regards, Orelle Team
   

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4. TT

   TimT

   Londra4 recensioni

   5.0

   Visitato 5 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Orelle is on the 24th floor of the building. The view over Birmingham is amazing. We had the set Saturday lunch menu which offered a good choice. Excellent value and good service. I had the onion soup and it wasn’t an enormous bowl but deliciuos. Followed by the salmon. Again that was delicious. Highly recommend.
   

   Orelle BirminghamHa risposto 4 giorni fa

   Dear Tim, Thank you for your wonderful review! We're delighted you enjoyed the breath taking views from the 24th floor and found our set Saturday lunch menu to be both varied and excellent value. It's great to hear that the onion soup and salmon were delicious! We truly appreciate your recommendation and look forward to welcoming you back for another fantastic dining experience. Kindest, Orelle Management Team
   

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5. R

   Rodrigo

   Birmingham1 recensione

   3.0

   Visitato il giorno 19 marzo 2025

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 3
   4. Atmosfera 5

   Food was delicious, however: Took over 2 hours, almost 3 to have dinner. Desserts not included. Cote de boeuf ordered, however wasn't hot, but mild, almost cold. Service and attitude was superb.
   

   Orelle BirminghamHa risposto 7 giorni fa

   Dear Rodrigo, Thank you for your review and for sharing your experience with us. We're delighted that you found the food delicious and that our team's service and attitude stood out. However, we sincerely regret that your meal took longer than expected and that your Côte de Bœuf wasn’t served at the ideal temperature. That’s not the standard we strive for, and we appreciate your feedback as it helps us improve. We truly value your visit and hope to have the opportunity to welcome you back for a smoother and more enjoyable dining experience in the future. Kindest, Orelle Management Team
   

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6. CF

   ChrisF

   Devon2 recensioni

   3.0

   Visitato il giorno 17 marzo 2025

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 3
   4. Atmosfera 4

   Fantastic ambience, great views over Birmingham. Food was good but rather expensive even without the 12.5% service charge automatically added on top.
   

   Orelle BirminghamRisposta inviata il giorno 19 marzo 2025

   Dear Chris, Thank you for your feedback. We're glad you enjoyed the ambience, views, and food. Our 12.5% service charge is compulsory and goes directly towards supporting our team for the service they provide. We appreciate your visit and hope to welcome you back for another experience in the future. Kindest, Orelle Management Team
   

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7. L

   Lee

   Birmingham6 recensioni

   5.0

   Visitato il giorno 16 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   This was our first time availing of the Sunday Lunch Menu and it was absolutely fantastic. The service and food quality were again the best.
   

   Orelle BirminghamRisposta inviata il giorno 19 marzo 2025

   Dear Lee, Thank you for your fantastic review! We're thrilled that you enjoyed our Sunday Lunch Menu and that both the food and service lived up to your expectations. We can’t wait to welcome you back for another wonderful experience! Kindest, Orelle Management Team
   

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8. M

   Martyn

   Hampshire3 recensioni

   5.0

   Visitato il giorno 14 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Lovely tasty food again in a lovely restaurant with great views and great service - shout out to Ricardo!
   

   Orelle BirminghamRisposta inviata il giorno 15 marzo 2025

   Dear Martyn, Thank you for your 5 star review. We are delighted to hear you enjoyed your visit and will pass on your compliments to Riccardo. We hope to welcome you back soon. Kind Regards, Orelle Management
   

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9. T

   Tinoe

   Birmingham1 recensione

   5.0

   Visitato il giorno 13 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Perfect for a romantic date night, all services were definitely worth it
   

   Orelle BirminghamRisposta inviata il giorno 15 marzo 2025

   Dear Tinoe, Thank you for your review, it means a lot to us. We are delighted to hear you enjoyed your visit and hope to see you again soon. Kind Regards, Orelle Management
   

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10. S

    Stewart

    Londra4 recensioni

    4.0

    Visitato il giorno 12 marzo 2025

    1. Complessivo 4
    2. Cibo 4
    3. Servizio 3
    4. Atmosfera 4

    Really nice lunch time meal for two.Would have given 5 stars for food except for the fact that the mains were not very warm. Exceptional starter Tuna Tartare and desert Apple and Fig. The Pork saddle dish was also really tasty but somewhat cold and we needed steak knives to cut it up which were not provided initially. About £170 from the set menu choices including a couple of sides and drinks.
    

    Orelle BirminghamRisposta inviata il giorno 12 marzo 2025

    Dear Stewart, Thank you for your feedback! We're delighted you enjoyed the Tuna Tartare and Apple & Fig dessert—great choices! We appreciate your comments about the mains and the steak knives, and we'll pass this on to the team to ensure an even better experience next time. We hope to welcome you back soon for a perfect meal! Kindest, Orelle Management Team
    

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