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Outback Steakhouse - Pacific Fair, Broadbeach, AU-QLD

Outback Steakhouse - Pacific Fair

4.2
4,2
1023 recensioni
Fino a 40 $A
Americana

Effettua una prenotazione

2 persone
19:00
Prenotato 23 volte oggi
  • Ottimo per un'occasione speciale
  • Adatto ai gruppi
  • Atmosfera vivace
We are a contemporary, casual dining steakhouse restaurant beloved worldwide. Currently with 6 restaurants in NSW and 2 in Queensland. We pride ourselves on serving up variety; our unbeatable steak cuts are complemented by delicious choices of chicken, ribs, seafood, and pasta at a price for everyone.
Our strategy? We’re the leader of the pack by emphasizing consistently high quality delicious food delivering a warm, welcoming environment.

Bloomin’ Brands, Inc. is based in Tampa, FL, founded in 1988 by those who love hospitality, sharing, quality, being courageous and having fun. We’re a company of restaurants that owns and operates Outback Steakhouse, Carrabba’s Italian Grill, Bonefish Grill, Fleming’s Prime Steakhouse & Wine Bar and Outback Steakhouse International. Outback Steakhouse Australia is a Sydney owned and based franchise entity of Outback Steakhouse International operating since 2001 after opening our very first restaurant in Parklea, Sydney.

Ordina a domicilio o da asporto

Informazioni aggiuntive

  • Stile
    Cucina informale
  • Prezzo
    Fino a 40 $A
  • Tipi di Cucina
    Americana, Bisteccheria, Barbecue
  • Orari di apertura
    Lun–Gio, Dom 12:00–21:00 Ven, Sab 12:00–22:00
  • Numero di telefono
    (07) 5570 6777
  • Opzioni di pagamento
    AMEX, Mastercard, Visa
  • Dress code
    Abbigliamento Casual
  • Sale per eventi privati
    Please contact us.
  • Quartiere
    Broadbeach
  • Parking details
    Parcheggio Pubblico
  • Altro
    Accesso per disabili, Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Da asporto, Happy Hour, Non fumatori, Opzioni senza glutine, Patio/Posti all'aperto, Patio/Posti all'aperto, Servizi gender-neutral, Vino, Vista
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Cosa dicono 1.023 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

4.2
4,2 in base alle valutazioni recenti
  • 4,2Cibo
  • 4,1Servizio
  • 4,1Atmosfera
  • 4Rapporto qualità-prezzo

RumorositàSostenuta

Molto apprezzato per

  • Gold Coast

    I più prenotati

  • Central Gold Coast

    Adatto ai bambini

  • Central Gold Coast

    I più prenotati

1.023 Recensioni
  1. Leonardo

    Gold Coast

    1 recensione

    1.0

    1 recensione

    Visitato 2 giorni fa

    1. Complessivo 1
    2. Cibo 3
    3. Servizio 1
    4. Atmosfera 3
    Very poor. We waited for 15mins to be seated. And then another hour for our food. During the whole time we were only waited on once. Several other customers stormed out experiencing the same.

    È utile?

  2. Ella

    Gold Coast

    1 recensione

    1.0

    1 recensione

    Visitato 2 giorni fa

    1. Complessivo 1
    2. Cibo 1
    3. Servizio 1
    4. Atmosfera 1
    The quality of customer service and food has gone to crap since new management has taken over.

    È utile?

  3. Jess

    Queensland

    1 recensione

    4.0

    1 recensione

    Visitato 3 giorni fa

    1. Complessivo 4
    2. Cibo 4
    3. Servizio 4
    4. Atmosfera 4
    Would definately go back. Food was great and the steak was cooked well.
    Outback Steakhouse - Pacific FairHa risposto 2 giorni fa
    Dear Jess Thank you so much for your kind words! We’re thrilled to hear you enjoyed your meal, especially the steak! It’s always wonderful to know that our guests had a great experience with both the food and service. We look forward to welcoming you back for another delicious meal soon. Thanks again for your feedback! Best regards,

    È utile?

  4. Sarah

    Gold Coast

    6 recensioni

    1.0

    6 recensioni

    Visitato 5 giorni fa

    1. Complessivo 1
    2. Cibo 1
    3. Servizio 1
    4. Atmosfera 1
    As previous regulars of the Pacific Fair location, we were deeply disappointed with our experience today. From the moment we were seated, the service was appalling. After waiting 15 mins with no assistance, I had to get up to find someone to take our order. The staff member, Ibrahim, showed no interest in serving us, was rude, and didn’t smile once. We had to ask for complimentary bread, which took over 30 minutes to arrive—despite following up twice and kept being told it was still in the oven, as my mother, a diabetic, was feeling unwell. It eventually came after our starters were already served. We requested colouring pencils and pages for our two children but were met with annoyance. Ibrahim claimed the printer was uncooperative, never updated us, and I had to find another staff member, who reluctantly handed me a single page to be shared between my kids. Throughout the meal, no one checked on our table of eight. I had to repeatedly get up to request drink refills and assistance, despite the restaurant being quiet with staff standing around. The final frustration came when paying. The girl at the desk was rude and dismissive about the VIP card, rolling her eyes and raising her voice when I asked why it was still on the app if no longer accepted. When I asked for a manager, she made it clear she was annoyed by my request and rolled her eyes in full view when telling Taylor I had requested to speak to her. We spent over $400 for what was meant to be a relaxing family dinner for our son’s second birthday and left feeling appalled. I would have received better service at Maccas. The only positive was Byron, a server who was attentive, professional, and genuinely cared about our experience. Byron should be training others to show them what exceptional customer service actually is, he wasn’t even our server. This location urgently needs better management and improved customer service standards to match what we’ve come to expect from Outback over the past 15 years.
    Outback Steakhouse - Pacific FairHa risposto 4 giorni fa
    Dear Sarah N, Thank you for your valuable feedback, and we sincerely apologize for the disappointing experience. We deeply regret that the service and attention you received fell short of expectations. We understand how frustrating it was for you and your family, especially on such a special occasion. We take your concerns seriously and will address the issues with our team, focusing on improving wait times, communication, and overall service quality. We’re glad Byron made a positive impact, and we’ll use his example to better train our staff. We truly appreciate your loyalty and hope to restore your trust in us soon. I'm really sorry for your recent dining experience, I would like to offer a $100 voucher for your next dining. Warm regards,

    È utile?

  5. Andrew

    Gold Coast

    1 recensione

    5.0

    1 recensione

    Visitato 6 giorni fa

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5
    The service and food was excellent and our server Ibrahim was very attentive and helpful. The Manger also came round to check on us and when we told her we were missing a side she got us three to fix the problem. I have no hesitation on giving the 5 star rating, we were treated like Kings and Queens throughout our dining experience.
    Outback Steakhouse - Pacific FairHa risposto 4 giorni fa
    Here's a 800-character response to the positive review: Dear Andrew, Thank you for sharing your wonderful feedback! We’re thrilled to hear that you had such a positive experience with us. Ibrahim’s attentive service and the manager’s quick action to resolve the missing side reflect the level of care we strive to provide. We're so happy to know you felt like royalty throughout your meal. Your 5-star rating means the world to us, and we truly appreciate your kind words. We look forward to welcoming you back for another exceptional dining experience! Warm regards,

    È utile?

  6. Chris

    Gold Coast

    9 recensioni

    3.0

    9 recensioni

    Visitato il giorno 15 dicembre 2024

    1. Complessivo 3
    2. Cibo 5
    3. Servizio 2
    4. Atmosfera 4
    Regulars at this venue, about once a month. Food is always good and staff are friendly but last visit it appeared that there weren’t staff or there was a disconnect between back of house and front of house. Dessert turned up melted, had to reorder drinks twice, 20 minutes to pay. Wasn’t overly busy.
    Outback Steakhouse - Pacific FairHa risposto 4 giorni fa
    Hello Chris, Thank you for your continued support as regulars and for sharing your feedback. We're pleased to hear that you enjoy the food and find our staff friendly. However, we sincerely apologize for the issues you experienced during your last visit. It’s concerning to hear about the delays with your drinks, dessert, and payment, especially when it wasn’t overly busy. We’ll be addressing these concerns with our team to improve communication and service moving forward. We truly value your loyalty and hope to provide you with a smoother, more enjoyable experience next time. Warm Regards

    È utile?

  7. Marilyn

    Gold Coast

    1 recensione

    2.0

    1 recensione

    Visitato il giorno 14 dicembre 2024

    1. Complessivo 2
    2. Cibo 4
    3. Servizio 2
    4. Atmosfera 4
    Not the best experience for a group dinner. We were constantly chasing the staff for drinks and to take our food order . Delivery of drinks was ridiculously slow. Surely if you know you're going to be busy get more staff !
    Outback Steakhouse - Pacific FairHa risposto 4 giorni fa
    Dear Marilyn Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about the delays in service during your group dinner. We understand how frustrating it can be to wait for drinks and to have to chase staff, especially when you're dining with a group. We will certainly address the staffing and timing concerns you’ve raised to ensure a smoother experience moving forward. Your feedback is valuable to us, and we appreciate your patience. We hope to have the opportunity to welcome you back for a better experience soon. Warm regards,

    È utile?

  8. Sharna

    Gold Coast

    2 recensioni

    5.0

    2 recensioni

    Visitato il giorno 13 dicembre 2024

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5
    Staff were all lovely, food was great, the noise level was perfect, we could all have a great conversation without having to raise our voices and it was still quite busy there.

    È utile?

  9. Tahlya

    Gold Coast

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 13 dicembre 2024

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5
    Great staff and awesome food. Left feeling very full

    È utile?

  10. Utente OpenTable

    Gold Coast

    1 recensione

    2.0

    1 recensione

    Visitato il giorno 12 dicembre 2024

    1. Complessivo 2
    2. Cibo 5
    3. Servizio 2
    4. Atmosfera 3
    The service experienced here was absolutely terrible! The staff did not communicate much with us at the table, didn’t check to see how our meals were going and forgot to charge my mates phone at the bar. They forgot to clear our food and drinks and didn’t even offer us. They were lacking in the speed of service. Tables were sticky as, menu got stuck and ripped to pieces. Frozen margaritas weren’t even frozen!! I understand that they were short staffed however they still need to live up to expectations. Below average. Couldn’t fault the food here it was fantastic!

    È utile?

FAQ

Outback Steakhouse - Pacific Fair offre il servizio da asporto, che puoi ordinare chiamando il ristorante al numero (07) 5570 6777.

Outback Steakhouse - Pacific Fair è stato valutato con 4,2 stelle da 1023 utenti OpenTable.

Sì, Outback Steakhouse - Pacific Fair offre gift card. Puoi acquistarle qui.

Sì, di solito è possibile prenotare questo ristorante scegliendo data, orario e numero di persone su OpenTable.

Effettua una prenotazione

2 persone
19:00
Prenotato 23 volte oggi

Ordina a domicilio o da asporto

Mappa Google per Outback Steakhouse - Pacific Fair

2-30 Hooker Blvd, Pacific Fair Shopping Centre, Broadbeach, AU-QLD 4218

Informazioni aggiuntive

  • Quartiere
    Broadbeach
  • Orari di apertura
    Lun–Gio, Dom 12:00–21:00 Ven, Sab 12:00–22:00
  • Prezzo
    Fino a 40 $A
  • Tipi di Cucina
    Americana, Bisteccheria, Barbecue
  • Stile
    Cucina informale
  • Dress code
    Abbigliamento Casual
  • Parking details
    Parcheggio Pubblico
  • Opzioni di pagamento
    AMEX, Mastercard, Visa
  • Altro
    Accesso per disabili, Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Da asporto, Happy Hour, Non fumatori, Opzioni senza glutine, Patio/Posti all'aperto, Patio/Posti all'aperto, Servizi gender-neutral, Vino, Vista
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