Prime 54

Le recensioni di Prime 54 delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. RN

   RovedaN

   New York4 recensioni

   2.0

   Visitato il giorno 2 gennaio 2024

   1. Complessivo 2
   2. Cibo 2
   3. Servizio 5
   4. Atmosfera 4

   Steak house molto carina, servizio ottimo ma la mia tartare di carne non buona e il conto finale troppo troppo caro.
   

   Prime 54Risposta inviata il giorno 5 gennaio 2024

   Dear Guest, Thank you for dining at Prime 54 and for leaving a review after your visit. We apologize that the dining experience that you had was not worthwhile. It is unfortunate that the taste of our food and the service delivered failed to meet your expectations or match the pricing we set. Your feedback will help us improve in these areas. Thank you for taking the time to share your feedback. We hope to see you soon. Kind Regards, Scott Fontainebleau Miami Beach Guest Services
   

   1 persona ha trovato utile questa recensione

2. GP

   GiuseppeP

   Costa Centrale2 recensioni

   4.0

   Visitato il giorno 23 maggio 2022

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 4
   4. Atmosfera 3

   Cibo buono, ma lovale troppo rumoroso. Fatto riservazione open table, ricevuto messaggio che confermava il tavolo pronto, tuttavia al mio arrivo non ne sapevano nulla… Rapporto qualità prezzo non adeguato.
   

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3. SM

   StefanoM

   New York3 recensioni

   5.0

   Visitato il giorno 7 marzo 2019

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Cameriere molto gentile ambiente soft ed elegante cibo ottimo conto adeguato
   

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4. G

   Gianfry

   Washington DC34 recensioni

   4.0

   Visitato il giorno 15 febbraio 2019

   1. Complessivo 4
   2. Cibo 5
   3. Servizio 4
   4. Atmosfera 4

   Cibo eccellente, ambiente un po’ freddo, servizio non a livello della qualità del cibo, rapporto qualità/prezzo fuori dalla norma! Nel complesso cena di ottimo livello vale il ritorno. Il ristorante è ubicato nel più iconico albergo di MIAMI e questo è un plus!
   

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5. J

   Jodi

   San Francisco1 recensione

   2.0

   Visitato 5 giorni fa

   1. Complessivo 2
   2. Cibo 2
   3. Servizio 4
   4. Atmosfera 3

   The food was incredibly overpriced for what you receive. I did not like the steak or the fries. The salad was delicious. But very overpriced.
   

   Prime 54Ha risposto 3 giorni fa

   Dear Jodi, Thank you for taking the time to share your feedback. We’re truly sorry to hear that some aspects of your dining experience did not meet your expectations, particularly regarding the steak and fries. Your comments about value are taken seriously, and we will be reviewing them with our culinary team to ensure we continue to deliver quality that matches our pricing. On a positive note, we’re glad to know you enjoyed the salad. We appreciate your honesty, and we hope to have the opportunity to welcome you back and provide a more satisfying experience in the future. Warm Regards, Amy Guest Experience Team Fontainebleau, Miami Beach, FL
   

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6. D

   Deb VIP

   Indiana15 recensioni

   2.0

   Visitato 5 giorni fa

   1. Complessivo 2
   2. Cibo 5
   3. Servizio 2
   4. Atmosfera 2

   What happened to quality service at Prime 54? we waited 20 minutes for our reservation, because a manager "gave" our table to a friend of theirs we were seated downstairs and waited another 15 minutes for anyone to come to the table the food was excellent, but the inattentive staff and general indifference will keep us from ever returning we have stayed at FB for 20+ years and won't return
   

   Prime 54Ha risposto 5 giorni fa

   Dear Deb, Thank you for taking the time to share your experience. We're truly sorry to hear about the delays and lack of attentiveness you encountered during your visit to Prime 54. What you described does not reflect the level of service we aim to provide, especially to valued guests like yourself who have been loyal to Fontainebleau for so many years. We understand your disappointment and respect your decision, though we sincerely hope for the opportunity to regain your trust in the future. Best regards. Natalie Guest experience team
   

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7. R

   Rebecca VIP

   New York1 recensione

   1.0

   Visitato il giorno 28 aprile 2025

   1. Complessivo 1
   2. Cibo 5
   3. Servizio 1
   4. Atmosfera 1

   I had to ask for service for our table after a 30 min wait while both tables on either side of us. Our wait was so egregious that a bus boy tried to get us service. The 20% included gratuity was criminal and unwarranted.
   

   Prime 54Risposta inviata il giorno 29 aprile 2025

   Dear Rebecca Thank you for your feedback. We regret that your experience at Prime 54 was marked by delayed service and frustration. This is not the level of hospitality we aim to provide, and your concerns—especially regarding the gratuity—are being taken seriously and reviewed with our team. We appreciate your comments and hope to provide a much better experience should you choose to visit us again. Warm regards, Orlando Guest Experience Team Fontainebleau Miami Beach
   

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8. A

   Ashley VIP

   Chicago23 recensioni

   5.0

   Visitato il giorno 28 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Staff was friendly, ambiance was really nice (even though they were getting rid of a large crowd after a private event), and my waiter Carlos was superb! The food was really good, highly recommend the grilled shrimp!
   

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   Prime 54Risposta inviata il giorno 29 aprile 2025

   Dear Ashley Thank you for your kind feedback. We are delighted to hear that your experience at Prime 54 met your expectations. It’s wonderful to know that the atmosphere remained enjoyable despite the transition following a private event, and that our team—particularly your server, Carlos—provided attentive and exceptional service throughout your visit. We’re also pleased to hear that you enjoyed the cuisine, and we truly appreciate your recommendation of the grilled shrimp. We look forward to the pleasure of welcoming you back for another outstanding dining experience. Warm regards, Orlando Guest Experience Team Fontainebleau Miami Beach
   

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9. K

   Karen VIP

   Des Moines24 recensioni

   5.0

   Visitato il giorno 24 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Beautiful setting with attentive and friendly service and excellent food. We really enjoyed it!
   

   Prime 54Risposta inviata il giorno 24 aprile 2025

   Dear Karen Thank you so much for your kind words and perfect rating! We're delighted to hear you enjoyed the beautiful setting, attentive service, and exceptional food at Prime54. It means a lot to our team to know you had such a great experience. We look forward to welcoming you back again soon for another memorable evening! Warm regards, Orlando Guest Experience Team Fontainebleau Miami Beach
   

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10. C

    Christie

    Houston2 recensioni

    5.0

    Visitato il giorno 21 aprile 2025

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5

    Jonas was our waiter and was the absolute BEST SERVER!! He was so attentive and made sure our dining experience was the best ever! 10/10 recommend and ask to sit in his section!!
    

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