Prime 54

Le recensioni di Prime 54 delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. RN

   RovedaN

   New York4 recensioni

   2.0

   Visitato il giorno 2 gennaio 2024

   1. Complessivo 2
   2. Cibo 2
   3. Servizio 5
   4. Atmosfera 4

   Steak house molto carina, servizio ottimo ma la mia tartare di carne non buona e il conto finale troppo troppo caro.
   

   Prime 54Risposta inviata il giorno 5 gennaio 2024

   Dear Guest, Thank you for dining at Prime 54 and for leaving a review after your visit. We apologize that the dining experience that you had was not worthwhile. It is unfortunate that the taste of our food and the service delivered failed to meet your expectations or match the pricing we set. Your feedback will help us improve in these areas. Thank you for taking the time to share your feedback. We hope to see you soon. Kind Regards, Scott Fontainebleau Miami Beach Guest Services
   

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2. GP

   GiuseppeP

   Costa Centrale2 recensioni

   4.0

   Visitato il giorno 23 maggio 2022

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 4
   4. Atmosfera 3

   Cibo buono, ma lovale troppo rumoroso. Fatto riservazione open table, ricevuto messaggio che confermava il tavolo pronto, tuttavia al mio arrivo non ne sapevano nulla… Rapporto qualità prezzo non adeguato.
   

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3. SM

   StefanoM

   New York3 recensioni

   5.0

   Visitato il giorno 7 marzo 2019

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Cameriere molto gentile ambiente soft ed elegante cibo ottimo conto adeguato
   

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4. G

   Gianfry

   Washington DC34 recensioni

   4.0

   Visitato il giorno 15 febbraio 2019

   1. Complessivo 4
   2. Cibo 5
   3. Servizio 4
   4. Atmosfera 4

   Cibo eccellente, ambiente un po’ freddo, servizio non a livello della qualità del cibo, rapporto qualità/prezzo fuori dalla norma! Nel complesso cena di ottimo livello vale il ritorno. Il ristorante è ubicato nel più iconico albergo di MIAMI e questo è un plus!
   

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5. M

   Maurice

   New York1 recensione

   5.0

   Visitato 4 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Amazing food loved it!!!! Would definitely recommend to others
   

   Prime 54Ha risposto 2 giorni fa

   Dear Mark, Thank you so much for your fantastic review. We're thrilled to hear that you loved our food. We can't wait to welcome you back for another delightful meal. Best regards Natalie Guest experience team
   

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6. K

   Kevin VIP

   Houston6 recensioni

   4.0

   Visitato il giorno 5 marzo 2025

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 3
   4. Atmosfera 3

   Our reservation was cancelled and we were not given a table. We had to eat at the bar.
   

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7. R

   Rick VIP

   Washington DC6 recensioni

   4.0

   Visitato il giorno 5 marzo 2025

   1. Complessivo 4
   2. Cibo 3
   3. Servizio 4
   4. Atmosfera 5

   Server was great… but the kitchen was VERY VERY slow. Steaks were pretty mediocre to be honest
   

   Prime 54Ha risposto 3 giorni fa

   Dear Rick, We are delighted to hear that you enjoyed the service and ambiance, but we regret that your experience with the kitchen was not as seamless as it should have been. Your feedback regarding the timing of your meal and the quality of the steaks is important, and we will share it with our culinary team to ensure improvements are made. We appreciate your visit and hope to have the opportunity to provide you with a more exceptional dining experience in the future. Sincerely, Guest Experience Team
   

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8. R

   Riccardo VIP

   Greater Boston2 recensioni

   1.0

   Visitato il giorno 5 marzo 2025

   1. Complessivo 1
   2. Cibo 4
   3. Servizio 1
   4. Atmosfera 3

   We don’t mind spending $1200 on dinner for four, but at the least you should be made to feel welcome. We were kept waiting thirty minutes past our reservation time, the staff rushed us and never took the time to listen to our full orders, and the chateaubriand for two was four “toast-thin” slices of cooked filet: no reduction, no veal Demi-glaze….it was in no way a true dish. Wine service was disappointing, management was poor. We canceled our other restaurant reservations in the Fontainebleau, not willing to patronize anymore of their establishments when we are made to feel like we are inanimate objects.
   

   Prime 54Ha risposto 7 giorni fa

   Dear Riccardo, Thank you for taking the time to share your experience. We sincerely regret to hear that your visit did not meet expectations, particularly regarding the service and the quality of your meal. It is disappointing to learn that you did not feel welcomed and that your reservation delay, rushed service, and wine experience detracted from your evening. This is not the level of hospitality we strive to provide, and we apologize for any frustration this caused. Your feedback will be shared with our team to ensure these concerns are properly addressed. We truly appreciate your perspective and regret that we did not have the opportunity to provide you with the experience you deserved. Sincerely, Guest Experience Team Fontainebleau Miami Beach
   

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9. OT

   Utente OpenTable VIP

   Miami1 recensione

   4.0

   Visitato il giorno 2 marzo 2025

   1. Complessivo 4
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 3

   Very very noisy environment, very hard to have a conversation, average room, excellent service from our waiter!
   

   Prime 54Risposta inviata il giorno 4 marzo 2025

   Thank you for your feedback. We’re glad to hear that you enjoyed the service from our waiter. However, we apologize for the noise levels in the environment and understand how that can impact your dining experience. We will take your comments into consideration as we work on improving the overall atmosphere. We hope to welcome you back soon for a more enjoyable experience. Best regards, Andy Guest Experience Team Fontainebleau Miami Beach
   

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10. OT

    Utente OpenTable

    Tampa3 recensioni

    4.0

    Visitato il giorno 2 marzo 2025

    1. Complessivo 4
    2. Cibo 5
    3. Servizio 4
    4. Atmosfera 5

    Servers were good. Food was good. Pricey for atmosphere and noice
    

    Prime 54Ha risposto 6 giorni fa

    Thank you for your feedback! We’re glad to hear you enjoyed the service and food. We appreciate your thoughts on the pricing and atmosphere and will take your comments into consideration to improve our guests' experience. We hope to welcome you back soon for another visit! Best regards, Jane Guest experience team
    

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