Visitato il giorno 7 novembre 2024
- Complessivo 3
- Cibo 3
- Servizio 2
- Atmosfera 5
Having never been to the Trade Hotel before, I wasn’t sure what to expect from Solomons. The menu was posted online, but when I clicked on it, nothing else opened which I thought was a glitch. Nope, the “dinner” menu only has 4 items that are more on the appetizer level. our friends arrived before we did and the OpenTable reservation was in my name which was a little confusing because it was definitely more of a bar/lounge kind of a place and when my friends mentioned reservation, all the staff seemed very confused about why there would be a reservation, and said that they didn’t know what they were talking about . That being said, it’s a great place to hang out, and have a drink but it’s not a restaurant in the traditional sense. We stopped here before a show at the Fiserv.
We had a drink and ordered the charcuterie board which was mediocre at best when we saw other ones coming out after ours looking much more full with items that we did not have on ours (no breadsticks, crackers, crunchy like others had). Service was slow although we weren’t in a rush. My friends had bought and paid for the charcuterie board before we arrived and it was a good 30 minutes before it came out after we got there. When it came time to pay, my husband and I were only paying for our two drinks because our friends had already paid for the food and closed out their tab, knowing that it was going to get busy before the show, and the server charged us for charcuterie board. There was some confusion from what appeared to be the bar manager around what we were supposed to be getting charged for and a lot of back and forth before it got sorted out. I’m glad I looked at the tab because it would have been an easy miss that was double what it should’ve been. All in all, feels like a few kinks still need to get worked out??? We may be back for a drink because of the vibe— service and food sitch are missing the mark a bit.
Solomons - Trade HotelHa risposto 7 giorni faHey LisaA,
Thanks for sharing your experience at Solomons. We're glad you enjoyed the atmosphere and drinks, but apologize for the confusion with your reservation and the delay on the charcuterie board. We value your feedback and will work on improving our service and timing. We hope to see you again soon for a more positive experience.
Best,
The Management Team