Sora & Umi

Le recensioni di Sora & Umi delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. J

   Joe

   Kansas City2 recensioni

   1.0

   Visitato il giorno 29 dicembre 2024

   1. Complessivo 1
   2. Cibo 3
   3. Servizio 1
   4. Atmosfera 3

   We waited about 20 minutes for our order to be taken, and then there was a lot of confusion about my Ambassador voucher. The server was nice, but stated they were busy (yet we saw the restaurant maybe 1/5th filled). It took about 30 minutes for our appetizer (the only thing we ended up ordering) to come out. While it tasted good, we were disappointed with this experience.
   

   Sora & UmiRisposta inviata il giorno 3 gennaio 2025

   Dear Joe, Thank you for sharing your feedback. We’re sorry to hear your experience didn’t meet expectations. Please know that we take your concerns about service, maintenance, and communication seriously. We’re already implementing improvements, including additional staff training. We apologize for any inconvenience you faced, as it doesn’t reflect the high standards we strive for. Your feedback is invaluable in helping us improve, and we truly appreciate it. If you'd like to discuss this further, please feel free to contact us directly at Loc.TranTan@.com. We hope to have the chance to welcome you back and provide the exceptional service you deserve. Sincerely, Loc Tran Outlets Manager
   

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2. SP

   SigP VIP

   New York5 recensioni

   3.0

   Visitato il giorno 24 gennaio 2024

   1. Complessivo 3
   2. Cibo 2
   3. Servizio 4
   4. Atmosfera 2

   Mir hat es nicht geschmeckt. Warme Gerichte waren meist nahezu kalt. Die Qualität der Speisen und der Geschmack waren unterdurchschnittlich. Der Service war sehr freundlich, wenngleich man kaum kommunizieren konnte, da die Mitarbeiter schlecht Englisch gesprochen haben.
   

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3. HY

   HogunYi

   Vietnam1 recensione

   5.0

   Visitato il giorno 23 dicembre 2022

   1. Complessivo 5
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 4

   veriety menu. nice view. kind service. delicious tasty. good coffee.
   

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4. T

   Tung

   Vietnam1 recensione

   4.0

   Visitato il giorno 22 febbraio 2020

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 5

   The food was good . The experience is overwell. Would love to come back
   

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