Sugar Factory - Atlantic City

Le recensioni di Sugar Factory - Atlantic City delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. OT

   Utente OpenTable

   Philadelphia1 recensione

   4.0

   Visitato il giorno 20 gennaio 2023

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 4
   4. Atmosfera 5

   Cheer comp
   

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2. J

   Jonathan

   Unspecified1 recensione

   5.0

   Visitato 2 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Our server, Kelly, was fantastic and we really appreciated the atmosphere and energy!
   

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3. J

   Jonalyn

   Philadelphia2 recensioni

   5.0

   Visitato 5 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Our waiter not sure of his name but he was a exceptional waiter. Very polite, friendly, and deserves a raise definitely! Great customer service 👏
   

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4. B

   Bonnie VIP

   Philadelphia55 recensioni

   5.0

   Visitato 5 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Great place for food and drinks. Love the decor and staff were very courteous.
   

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5. J

   Jim

   New Jersey1 recensione

   5.0

   Visitato 6 giorni fa

   1. Complessivo 5
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 4

   Hostess was great, server was great, just a little long waiting to pay bill .
   

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6. S

   Susan

   Philadelphia2 recensioni

   5.0

   Visitato il giorno 4 maggio 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   My favorite place to eat drinks are on point and the food
   

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7. M

   Megan

   New York1 recensione

   1.0

   Visitato il giorno 3 maggio 2025

   1. Complessivo 1
   2. Cibo 3
   3. Servizio 1
   4. Atmosfera 2

   Understaffed. Sat for 20 minutes waiting to have my card taken to pay. One and done. Never going back.
   

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8. T

   Tucker

   Philadelphia1 recensione

   2.0

   Visitato il giorno 26 aprile 2025

   1. Complessivo 2
   2. Cibo 2
   3. Servizio 4
   4. Atmosfera 2

   Very pricey for very average food. Mostly families and kids under 10 years old.
   

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9. B

   Bridget

   Atlantic City2 recensioni

   1.0

   Visitato il giorno 26 aprile 2025

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 1
   4. Atmosfera 3

   I’ve sent this complaint 3 times already and unable to reach the manager for the past 4 days. Comments: I was at this location (4/25) last night 10 pm for my daughter's 17th bday. We have been here multiple times. Last night I held back tears from being so uncomfortable. Please pull the footage so you can see for yourself. Our waitress made me feel so embarrassed and uncomfortable. All of our fries were cold. We ordered 2 of the virgin big drinks and 2 mojitos. I ask her if they were alcoholic or if she thought we wanted virgin because it didn't taste like it had any alcohol. She had an attitude and said very cocky would you like another shot. She confirmed they were alcoholic and that was fine. We declined a shot of alcohol. She brought over a glass about 6 ounces of rum poured a shot in my friends drink without telling us and the rest into my glass!!! Half my drink was pure rum. It was absolutely disgusting I couldn't drink it. It's also unacceptable to add liquor to a persons drink like that. A $19 drink not touched. This was the worst experience we had there and in general. I was so upset I spent $250 on this dinner. Cold fries, horrible drinks. I was so uncomfortable to ask for anything else or bring anything to her attention or ask for anything else because of her attitude. Again, please review the footage and observe her body language and mine. I've never been treated like this at a restaurant especially one I had to save for. It was my daughters birthday dinner and I left a note on my reservation that it was her birthday dinner for when we ordered dessert. We did not order dessert and got milkshakes from Wawa on the way home. I would like my money back or a gift card in return for what we spent atleast.
   

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10. C

    Christine

    Philadelphia3 recensioni

    2.0

    Visitato il giorno 24 aprile 2025

    1. Complessivo 2
    2. Cibo 4
    3. Servizio 1
    4. Atmosfera 1

    It was so loud in the restaurant we couldn’t hear ourselves talk. My son ordered a nonalcoholic $40 drink and he did not like it, I discussed it with the waiter how it almost tasted like there was alcohol in it and he said no I’m positive there wasn’t and then he tasted it and said no it doesn’t have alcohol, Instead of him offering us something else, my son is 4. Our waiter never came to our table to see how everything was and if we wanted more water or anything, I had to plug him down every time. I asked him for two boxes to go, and he only gave me one, I had to shove all my food into it, and we barely ate our food because it was so late by the time our food came out I also asked for silverware and he said he couldn’t find any so he was only able to give me the to go silverware. I also was trying to move the drink and I filled the $40 drink and I asked him for napkins to clean it up and he left napkins on the table instead of helping me. I was disappointed with our visit and it was just me and a four-year-old and our bill was $100
    

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