Sugar Factory - Chicago River North

3.7

3,7

4799 recensioni

Fino a 30 $

Americana

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2 persone

4 gen 2025

19:00

Prenotato 53 volte oggi

Atmosfera affascinante
Ideale per cocktail creativi
Adatto ai bambini

Sugar Factory American Brasserie is bringing something SWEET to Chicago’s famed River North area, just off the mag mile. Created by a team of world-class chefs, the menu selections include everything from pancakes and sweet and savory crepes to salads, burgers, steaks and shakes, all available throughout the day. This celebrity favorite is sure to satisfy any sweet-tooth craving. Signature treats include famous Couture Pops, Smoking Goblet Cocktails, Candy-Infused Martinis, and the one-and-only King Kong Sundae. Please dine with us and let Sugar Factory deliver an unforgettable guest experience.

A 20% Service Fee will be added to every check. This goes to the service staff, and no extra tip is expected. Also please beware that we have limited booth seating, there is no guarantee that you will be sat at a booth.

We will have special holiday hours December 20th to Jan 2nd. We will open everyday at Noon and close at 11pm. Last seating is at 9:45pm.

Eventi privati

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Informazioni aggiuntive

Stile
Elegante Casual
Prezzo
Fino a 30 $
Tipi di Cucina
Americana, Dessert, Bar / Lounge / Vendita Bottiglie
Orari di apertura
Lun–Ven 16:00–23:00 Sab, Dom 11:00–23:00
Numero di telefono
(312) 946-2002
Sito web
https://sf4.sugarfactory.com/river-north-il
Opzioni di pagamento
AMEX, Discover, Mastercard, Visa
Dress code
Business Casual
Executive Chef
Pedro Delgado
Sale per eventi privati
Whether celebrating a special occasion with family and friends or hosting a corporate event, Sugar Factory - Chicago River North can accommodate all of your special event needs.
Contatto per eventi privati
chicagoparties@sugarfactory.com: (773) 598-8026

Posizione
55 E Grand Avenue, Chicago, IL 60611
Quartiere
River North (Chicago)
Traversa
Rush Street
Parking details
There is valet parking available on both the southeast and northwest corners of Rush Street at the intersection of Grand & Rush.
Public transit
Red Line Grand stop
Altro
Banchetti, Bar con licenza liquori, Bar/Lounge, Birra, Brunch nel Weekend, Cocktail, Non fumatori, Patio/Posti all'aperto, Posti a sedere al bancone, Stanza Privata

Piatti preferiti

Cosa dicono 4.799 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

3.7

3,7 in base alle valutazioni recenti

3,6Cibo
3,8Servizio
3,8Atmosfera
3,1Rapporto qualità-prezzo

Rumorosità • Moderata

4.799 Recensioni

S
Shelby
VIP
Tallahassee
3 recensioni
1.0
3 recensioni
Visitato oggi
1. Complessivo 1
2. Cibo 3
3. Servizio 1
4. Atmosfera 1
Extremely disappointed with my experience at this particular Sugar Factory location. My family and I have visited the locations in Orlando, FL, Jacksonville, FL, Indianapolis, IN, Nassau Bahamas, and tonight, we visited the Chicago location. Our service was beyond disappointing from the very start. Our appetizer was delivered to the table completely wrong. We had to ask multiple times for water and condiments. They were out of a menu item and didn’t tell us until after we ordered it. The manager approached us and we expressed our concerns and he gave us our desserts complimentary. That would have been great, except we didn’t receive what we ordered for dessert. They brought out 4 desserts and two of them weren’t ours. They tried to convince us that we ordered milkshakes. It was almost comical. Lastly, the entire reason we went to Sugar Factory is because two of the people in our party had never been to any location. We hyped up this restaurant and told them of the vibrancy and music! We showed them YouTube videos of how cool it is and how interactive the staff was. We didn’t hear one single song the entire 2 hours we were there and we were placed at a booth in the bar area facing the bar. Not a single cool thing to see other than drunk people and we had our 10 year old girls with us. The staff seemed boring, no energy, rude, bland, and not at all what we have experienced at other locations. When we got our bill, it was $311.00 and they charged us for the free desserts they promised and they also charged us a mandatory 20%. I will not be returning to this location and will be reporting my experience to their corporate office. Do yourself and favor and save your money. Go get pizza somewhere in the city.
È utile?
B
Briannah
Chicago
11 recensioni
3.0
11 recensioni
Visitato 1 giorno fa
1. Complessivo 3
2. Cibo 1
3. Servizio 3
4. Atmosfera 3
It was okay! Food is not the best for the price! Everything else was great
È utile?
C
Charles
Chicago
2 recensioni
1.0
2 recensioni
Visitato 5 giorni fa
1. Complessivo 1
2. Cibo 2
3. Servizio 2
4. Atmosfera 2
Just gotta do better… Not packed inside but felt like we were waiting on everything
È utile?
L
Lou
Chicago
2 recensioni
5.0
2 recensioni
Visitato 7 giorni fa
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
Was my third time going and enjoyed it like it was my first time
È utile?
K
Karla
Chicago
2 recensioni
5.0
2 recensioni
Visitato il giorno 26 dicembre 2024
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
So perfect for kids and super walkable… close to everything!
È utile?
K
KaArie
Chicago
1 recensione
3.0
1 recensione
Visitato il giorno 23 dicembre 2024
1. Complessivo 3
2. Cibo 4
3. Servizio 2
4. Atmosfera 3
My experience I had fun food was good ☺️ a good place to go overall.
È utile?
S
Sarah
Chicago
1 recensione
1.0
1 recensione
Visitato il giorno 21 dicembre 2024
1. Complessivo 1
2. Cibo 1
3. Servizio 1
4. Atmosfera 2
There is an automatic 20% charge, which would be fine but the service was terrible. Front desk was rude and clearly annoyed with the bussers. The manager for the night was our servicer and he barely said 3 words to us. The food wasn’t good, as well. We walked out disappointed.
1 persona ha trovato utile questa recensione
E
Erin
Little Rock
3 recensioni
2.0
3 recensioni
Visitato il giorno 20 dicembre 2024
1. Complessivo 2
2. Cibo 3
3. Servizio 4
4. Atmosfera 2
This is just an obvious cash grab. The candy store is lame and expensive and the “fun” drinks and shakes are obnoxious.
È utile?
M
Michelle
Indiana
1 recensione
4.0
1 recensione
Visitato il giorno 19 dicembre 2024
1. Complessivo 4
2. Cibo 3
3. Servizio 2
4. Atmosfera 3
Orders drinks - they sat on the bar for 20 min with server walking past us and the drinks. One of our guests didn’t get his food, the server came by 15 min later and asked if everything was ok- no. We are missing a meal. Took 10 more min to tell us the kitchen skipped it. Brought it out after we were almost done They did remove that meal from the bill. I don’t like the auto 20% grat- it allows for lax attention, no desire to do a good job with no incentive. This certainly was not a $150 experience for 4 ppl even without 1 of the meals.
È utile?
OT
Utente OpenTable
Washington DC
4 recensioni
5.0
4 recensioni
Visitato il giorno 18 dicembre 2024
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 4
Had an amazing time went there just to celebrate a birthday and truly had an amazing time! Ice cream sundae was amazing! So many things in it! Got the $60 one (not on menu ask about it ;) ) with birthday song! Was able to share with the group. The song on the speakers, they let me pick a song that was not available and we just had a ball. Super nice people. Everything was amazing! Will recommend for sure
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FAQ

Sugar Factory - Chicago River North è stato valutato con 3,7 stelle da 4799 utenti OpenTable.

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2 persone

4 gen 2025

19:00

Prenotato 53 volte oggi

Mappa Google per Sugar Factory - Chicago River North

55 E Grand Avenue, Chicago, IL 60611

Informazioni aggiuntive

Traversa
Rush Street
Quartiere
River North (Chicago)
Orari di apertura
Lun–Ven 16:00–23:00 Sab, Dom 11:00–23:00
Prezzo
Fino a 30 $
Tipi di Cucina
Americana, Dessert, Bar / Lounge / Vendita Bottiglie
Stile
Elegante Casual
Dress code
Business Casual
Parking details
There is valet parking available on both the southeast and northwest corners of Rush Street at the intersection of Grand & Rush.
Public transit
Red Line Grand stop
Opzioni di pagamento
AMEX, Discover, Mastercard, Visa
Executive Chef
Pedro Delgado
Altro
Banchetti, Bar con licenza liquori, Bar/Lounge, Birra, Brunch nel Weekend, Cocktail, Non fumatori, Patio/Posti all'aperto, Posti a sedere al bancone, Stanza Privata

Sito web
https://sf4.sugarfactory.com/river-north-il
Numero di telefono
(312) 946-2002
Sale per eventi privati
Whether celebrating a special occasion with family and friends or hosting a corporate event, Sugar Factory - Chicago River North can accommodate all of your special event needs.
Contatto per eventi privati
chicagoparties@sugarfactory.com: (773) 598-8026

Sugar Factory - Chicago River North

Effettua una prenotazione

Eventi privati

Informazioni aggiuntive

Piatti preferiti

The Signature Sugar Factory Burger

The Sugar Factory Club

Sugar Factory Rainbow Sliders

Menu

Cosa dicono 4.799 persone

Valutazione complessiva e recensioni

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