Sugar Factory - Detroit

2.5

2,5

2190 recensioni

da 31 $ a 50 $

Americana

Effettua una prenotazione

2 persone

1 gen 2025

19:00

Prenotato 51 volte oggi

Ideale per cocktail creativi
Atmosfera vivace
Ottimo per un'occasione speciale

Guests can expect a one of a kind dining experience at Sugar Factory, with over-the-top entrees, legendary desserts, and Sugar Factory’s famous, celebrity-endorsed smoking candy goblet drinks – plus, photo-worthy decor, and the brand’s signature retail store with floor-to-ceiling candy walls and hundreds of candy options.

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Informazioni aggiuntive

Stile
Cucina informale
Prezzo
da 31 $ a 50 $
Tipi di Cucina
Americana, Dessert, Bar / Lounge / Vendita Bottiglie
Orari di apertura
Lun–Gio 11:00–23:00 Ven, Sab 11:00–00:00
Numero di telefono
(947) 219-0700
Sito web
https://sf4.sugarfactory.com/detroit-mi
Dress code
Smart Casual
Sale per eventi privati
Thank you for taking the time to review Sugar Factory! We strive to make Sugar Factory a happy and fun place for everyone. If you would like to discuss your experience further, please reference the location visited and email us directly at customerservice@SugarFactory.com We look forward to assisting you.
Contatto per eventi privati
our Private Dining Coordinator: (947) 219-0700

Posizione
45 Monroe St., Detroit, MI 48226
Quartiere
Detroit
Parking details
Nessuno
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Brunch nel Weekend, Cocktail, Notturno, Vino

Cosa dicono 2.190 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

2.5

2,5 in base alle valutazioni recenti

2,8Cibo
2,5Servizio
3Atmosfera
2,2Rapporto qualità-prezzo

Rumorosità • Moderata

2.190 Recensioni

C
Conner
Detroit
1 recensione
1.0
1 recensione
Visitato 1 giorno fa
1. Complessivo 1
2. Cibo 5
3. Servizio 1
4. Atmosfera 1
Food was great, but the service was absolute terrible. We made a reservation for seven and didn’t even sit down till about 7:30 and then didn’t even get served our drinks for another 15 minutes after finally did food was great and then 35 minutes after we all finished our food, we had to wait for the skillet and at that time we mainly just ate it real quick and left and the waiter never came back ever to ask us what we needed every time I had to get a right waiver down
È utile?
A
Ayana
Detroit
2 recensioni
1.0
2 recensioni
Visitato 2 giorni fa
1. Complessivo 1
2. Cibo 5
3. Servizio 1
4. Atmosfera 1
Made a reservation 3weeks ahead . Arrived 15mins before reservation. Waited 15 mins before the host acknowledged we we standing waiting to check in . Once checked in , waited 45mins to be seated . Once seated , waited 30 mins for water , additional 30 to place order then 45 for our food . Waitress had an attitude. She was very slow . Food was great !!!!! But it was my twins birthday and it’s was a birthday dinner party for them and their friends . No birthday desert or any acknowledgment even though I paid extra. After everything was over I mentioned to the waitress they can remove the extras since the twins received them . That was an issue for a hot second .
È utile?
D
Derek
Detroit
1 recensione
1.0
1 recensione
Visitato 2 giorni fa
1. Complessivo 1
2. Cibo 2
3. Servizio 1
4. Atmosfera 3
Terrible overall value. Service was very slow and bad.
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l
laura
Detroit
1 recensione
1.0
1 recensione
Visitato 3 giorni fa
1. Complessivo 1
2. Cibo 1
3. Servizio 2
4. Atmosfera 1
So disappointed. The restaurant was filthy and smelled like old mop water. Floor was slippery from grease. Food was not good. Save your money and time and go somewhere else.
È utile?
M
Melanie
Detroit
1 recensione
1.0
1 recensione
Visitato 3 giorni fa
1. Complessivo 1
2. Cibo 1
3. Servizio 1
4. Atmosfera 1
Horrible service, watched a MANGER take money from someone waiting to be sat the wait time was over an hour, he checked in after us and was seated within seconds. Waitress was horrible didn’t even check on us or anything and add 40% tip to our bill. It was terrible do not go here.
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C
Cait
Grand Rapids
1 recensione
1.0
1 recensione
Visitato 3 giorni fa
1. Complessivo 1
2. Cibo 1
3. Servizio 1
4. Atmosfera 1
Made a reservation and walked into the restaurant with 15+ standing at the door and half the restaurant empty the hosts had no idea what they were doing and didn’t even check for reservations and told us it would be 1-2 hour wait even with reservation. super cool place but needs to get its seating issues solved
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K
Katie
Washington DC
1 recensione
1.0
1 recensione
Visitato 3 giorni fa
1. Complessivo 1
2. Cibo 2
3. Servizio 1
4. Atmosfera 1
For what they charge there was no excuse. We were seated and it took a half hour for our waitress to even come to the table to tell us she was bringing us water. She left. Brought us water another 20 minutes later and took our drink and food orders. We did not order fancy drinks. We ordered sodas and an iced tea. Our food got there over an hour later and we still hadn't gotten our drinks or our appetizer. Their "fillet" which is $50 dollars was delivered to on of my family members and not only was it over cooked and rubbery, it was NOT a fillet. It was a very think strip steak that was burnt. Another family member didn't even get his food and I still hadn't gotten my iced tea. After half the table was done eating the rainbow sliders came. They were cold. Then a manager brought my iced tea and the other family member's chicken stir fry. We never received drink refills, the waitress was almost nowhere to be found most of the time - I had to go to the hostess station to find someone to get a manager. We never got dessert because we had been there 3 hours already and were over it. We got the bill which was $255 including tip before the manager took of the so called fillet, the chicken stir fry which came after the half the table was finished, and the appetizer. At least they were honest about that, but the bill was still $157 which included a 20% forced added tip for a waitress who was rude and was hard to find. People who were seated after us had their food delivered before we even got our drinks. For what the prices are for that place there is no excuse for bad service like this. I have been to other locations and never had an experience like this. The bathrooms were filthy, one of the toilets was broken in the women's bathroom. And the music was so loud you couldn't hear the person next to you talking. I could have forgiven that stuff if the food and service had been worth the price. I would never go back to the Detroit location and would not recommend it.
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t
trisha
Detroit
1 recensione
2.0
1 recensione
Visitato 4 giorni fa
1. Complessivo 2
2. Cibo 2
3. Servizio 2
4. Atmosfera 2
The music was way too loud! Think of a club scene where you can’t hold a conversation. Out of most menu options. Food was bland, desserts were great. I’d recommend only going for dessert. Service took forever, and that is the worst since you are dining with kids. Some dinners came after everyone was done and we had to remind the server many times. Maybe the experience would be better if it wasn’t a busy night over Christmas break. Very disappointing and pricey $$$.
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MW
MoniqueW
Detroit
2 recensioni
2.0
2 recensioni
Visitato 4 giorni fa
1. Complessivo 2
2. Cibo 4
3. Servizio 2
4. Atmosfera 2
Apparently lastnight was Club Sugar Factory! The music was loud and inappropriate (explicit language). The staff was slow as we did not get silverware and plates until we asked several times. Main hostess was not accommodating. While the kids enjoyed their milkshakes I can’t say that I would visit this establishment again.
È utile?
V
Vanessa
Detroit
1 recensione
1.0
1 recensione
Visitato 4 giorni fa
1. Complessivo 1
2. Cibo 1
3. Servizio 1
4. Atmosfera 1
We left before we even got water because we brought our kids with us because we thought it was supposed to be a kid friendly place and the music was so loud they were literally crying to leave. Felt like we were in a night club at 5pm with our children.
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FAQ

Sugar Factory - Detroit è stato valutato con 2,5 stelle da 2190 utenti OpenTable.

Sì, di solito è possibile prenotare questo ristorante scegliendo data, orario e numero di persone su OpenTable.

Effettua una prenotazione

2 persone

1 gen 2025

19:00

Prenotato 51 volte oggi

Mappa Google per Sugar Factory - Detroit

45 Monroe St., Detroit, MI 48226

Informazioni aggiuntive

Quartiere
Detroit
Orari di apertura
Lun–Gio 11:00–23:00 Ven, Sab 11:00–00:00
Prezzo
da 31 $ a 50 $
Tipi di Cucina
Americana, Dessert, Bar / Lounge / Vendita Bottiglie
Stile
Cucina informale
Dress code
Smart Casual
Parking details
Nessuno
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Brunch nel Weekend, Cocktail, Notturno, Vino

Sito web
https://sf4.sugarfactory.com/detroit-mi
Numero di telefono
(947) 219-0700
Sale per eventi privati
Thank you for taking the time to review Sugar Factory! We strive to make Sugar Factory a happy and fun place for everyone. If you would like to discuss your experience further, please reference the location visited and email us directly at customerservice@SugarFactory.com We look forward to assisting you.
Contatto per eventi privati
our Private Dining Coordinator: (947) 219-0700

Sugar Factory - Detroit

Effettua una prenotazione

Eventi privati

Informazioni aggiuntive

Menu

Cosa dicono 2.190 persone

Valutazione complessiva e recensioni

FAQ

Che valutazione ha Sugar Factory - Detroit?

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Informazioni aggiuntive