Sugar Factory - Queens

Le recensioni di Sugar Factory - Queens delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. D

   Dion

   Poconos1 recensione

   2.0

   Visitato 1 giorno fa

   1. Complessivo 2
   2. Cibo 1
   3. Servizio 1
   4. Atmosfera 1

   The glasses and utensils were NOT SANITIZED PLATES DIRTY GOT AN ELERGIC REACTION from eating food. Short staff waited long for service food very cold French fries too hard music was EXTREMELY LOUD. Could not hear conversation and did not enjoy the dine in
   

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2. r

   ronald

   Atlantic City1 recensione

   4.0

   Visitato 5 giorni fa

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 3
   4. Atmosfera 4

   Good spot seemed overwhelmed bo a 10 person group but they're usually on point.
   

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3. M

   Melissa

   New York2 recensioni

   2.0

   Visitato 6 giorni fa

   1. Complessivo 2
   2. Cibo 1
   3. Servizio 1
   4. Atmosfera 3

   It started off on the wrong foot. The hostess was mumbling to us and not speaking clearly when we arrived. We stood waiting for atleast 15 minutes to be seated even tho there was a reservation. She walked away from the front multiple times. We were left standing in the entryway while she walked by herself to the back of the restaurant carrying all the menus for us. Then the waiter took our order and we expected to be served water first, alcohol and shake drinks, soft drinks with meals, appetizers, dinner meals, and then dessert, in that order. We received one meal, one drink, another meal, the appetizer, a couple of drinks and so on like this. There was no organization of the meal what so ever. Everyone was finished eating at different times. The drinks, like a glass of water, didn't come out until everyone was almost done eating. It was a horrible dining experience and the food was terrible. Everything was over cooked and soggy and I'm talking burger with fries, chicken & waffle, fettuccine alfredo - all easy things to cook. The shakes and ice cream were made on point, and delicious to boot but not enough to salvage our experience. Never goin there for a meal again. Not to mention I had called and cancelled the 5pm reservation which was never canceled. I received a phone call at 5:15 asking if my group was still coming to dine. Very disappointing.
   

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4. K

   Kristyn

   Unspecified1 recensione

   2.0

   Visitato il giorno 9 maggio 2025

   1. Complessivo 2
   2. Cibo 1
   3. Servizio 5
   4. Atmosfera 5

   Staff was great, food was bad, only go for the drinks
   

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5. O

   Onel

   New York1 recensione

   5.0

   Visitato il giorno 9 maggio 2025

   1. Complessivo 5
   2. Cibo 3
   3. Servizio 5
   4. Atmosfera 5

   It was a little too expensive for the verity of food. Yet it was a great experience. Thank you!
   

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6. E

   Elena VIP

   Atlanta39 recensioni

   5.0

   Visitato il giorno 7 maggio 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Really cute spot. My fish tacos were yummy. I had a very attentive server. Desserts on the menu seemed too large but a single scoop of ice cream is an option.
   

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7. B

   Brittany

   New York3 recensioni

   1.0

   Visitato il giorno 4 maggio 2025

   1. Complessivo 1
   2. Cibo 4
   3. Servizio 3
   4. Atmosfera 5

   I just didn’t like that they were cleaning while ppl were eating it smelled like faboloso while we were eating other than that it was very delicious and nice decor and space .
   

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8. D

   DEBRA

   New York9 recensioni

   5.0

   Visitato il giorno 4 maggio 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 4
   4. Atmosfera 5

   Seated quickly but more than twenty minutes before a server came for our order and the restaurant was pretty empty. Server was very nice once he did come and the rest of the experience was wonderful.
   

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9. W

   Wendy

   New York1 recensione

   3.0

   Visitato il giorno 27 aprile 2025

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 3
   4. Atmosfera 3

   Sure! Here’s an expanded version of that review: ⸻ The overall experience at this restaurant was just okay. The food was decent but nothing particularly memorable — it lacked that special touch that makes a meal stand out. The service was fine; the staff was polite but not especially attentive or engaging. As for the ambience, it was acceptable, though it didn’t create much of a vibe or atmosphere that would make me eager to return. While there was nothing terribly wrong with the experience, there also wasn’t anything that truly impressed me. It felt average across the board.
   

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10. L

    Latoya

    New York1 recensione

    1.0

    Visitato il giorno 20 aprile 2025

    1. Complessivo 1
    2. Cibo 1
    3. Servizio 1
    4. Atmosfera 4

    This was my first time having a bad experience at this restaurant. The waiter brought out the wrong items and kept forgetting to bring our drinks. After I placed my order, I waited almost 25 minutes before being told that the item I ordered was no longer available. I then had to wait another 25 minutes to finally receive my food. Overall, this was the worst experience I’ve had here.
    

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