Sugar Factory - Tampa

Le recensioni di Sugar Factory - Tampa delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. S

   Susan VIP

   Tampa14 recensioni

   2.0

   Visitato 2 giorni fa

   1. Complessivo 2
   2. Cibo 3
   3. Servizio 2
   4. Atmosfera 5

   On line and outside the resteraunt said opens at 10am on Sunday. Hostess did not open until 10:15 ish and was not friendly. Waitress was very friendly and sweet - We had cafe mocha and it was good but cold- not hot. we ordered a hot coco expresso per waitress recommendation and-it had no expresso taste (don’t think it had any expresso) -also served room temperature to cool and not hot. We had eggs for brunch and asked for salt /pepper and waitress did not come back with salt/pepper. Toast was served with no butter nor jam. Potatoes with no catchup. We had a flight of  mimosas and they were good and we were offered some take home cups for the unfinished - and some extra candies . That was nice ! Ambiance /Decor was cute and fun and as expected. We won’t make a special trip to go back.
   

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2. L

   Leona VIP

   Tampa45 recensioni

   3.0

   Visitato 2 giorni fa

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 2
   4. Atmosfera 4

   The overall experience was merely average. Our server, Henney, provided mediocre service, seemingly either unfamiliar with the menu or unwilling to offer suggestions when we inquired. After a wait of over 25 minutes, the food arrived with burnt slider buns, and we didn’t receive our French fries. Although we specifically requested our shared milkshake without whipped cream, it came with it, and there was no offer to split it into separate cups. Throughout our meal, Henney did not check in to see if we needed anything or if everything was satisfactory. Additionally, the ambiance and decor appeared overdue for a thorough cleaning or a complete overhaul.
   

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3. A

   Aaron

   Tampa1 recensione

   2.0

   Visitato 3 giorni fa

   1. Complessivo 2
   2. Cibo 3
   3. Servizio 2
   4. Atmosfera 1

    We didn’t go there expecting to have a dance club experience while trying to have dinner! The music was obnoxiously, loud and obnoxious club music! The Service was average at Best, food was decent, but the price of everything was way overpriced. Very poor experience overall!!
   

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4. OT

   Utente OpenTable

   Las Vegas1 recensione

   5.0

   Visitato 4 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   The waiting staff was amazing and made my sister's birthday feel very special, place was clean, service was quick and food was good (price is casino prices so I can't be angry about that) I would definitely return in the future for any future birthdays! We went during lunch time which I would highly recommend if you want the sugar factory experience without the craziness of crowds.
   

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5. SH

   SteveH

   Naples3 recensioni

   5.0

   Visitato il giorno 22 marzo 2025

   1. Complessivo 5
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 4

   Fun place for desserts. Ordered ice cream dishes only, didn’t have any food items. On the nosier side because of its proximity to the casino.
   

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6. JJ

   JamJ

   Tampa2 recensioni

   2.0

   Visitato il giorno 17 marzo 2025

   1. Complessivo 2
   2. Cibo 1
   3. Servizio 4
   4. Atmosfera 4

   This is one of those looks better than it actually is places. Ordered 2 of the $30 non alcoholic drinks those were good but realistically should’ve been maybe $15-20. I saw food coming to other tables before I ordered and could tell by the appearance that the food wasn’t going to be very good. So we ordered a burger meal with an extra set of fries to have something. The fries were all cold and over cooked and the burger was bland. A friend had the wings, the looked as dry and kindling. Don’t go for the food, get a pretty drink or dessert and eat your meal elsewhere.
   

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7. O

   Olivier

   Tampa2 recensioni

   1.0

   Visitato il giorno 16 marzo 2025

   1. Complessivo 1
   2. Cibo 5
   3. Servizio 1
   4. Atmosfera 1

   Last night my partner and I, a gay couple, were very disappointed and hurt by how we were treated at your Tampa location. We scheduled the reservation and clearly noted it was a Birthday dinner for two. Not only were we made to wait 30 minutes before seated despite the reservation, they forgot to assign a waiter at first so another 30 minutes before we even could order drinks. He didn't even introduce himself, he just walked up with a pad of paper after we told the woman in a suit that no one had spoken to us since we'd been seated. I mentioned it was my partners birthday to the man and I put it on the reservation. We watched as the staff sang Happy Birthday to 6 other groups and did not sing to us. Did not say happy birthday at all in fact. The female photographer photographed both groups to the left and right of us, heterosexual couples, and didn't even ask my husband nor myself if we wanted portraits taken. I even made eye contact as she pitched the two couples directly to our right and smiled, as I was excited to get our photos taken. She didn't smile back, she looked away with an annoyed/disgusted face and made a point to avoid us as she walked to the next group on the other side of us to ask. She purposefully walked around us, and treated us like less than human. We wanted to buy pictures, it was his Birthday dinner, but we weren't even allowed to get photographed. I watched her address every single hetero couple and ask as we were blatantly ignored/excluded from being allowed to be photographed. It was pretty clear that celebrations between gay couples aren't welcome/celebrated here. It was clear that any gay couple is going to be completely disregarded and treated poorly by the servers, the hostess, and the photographers as we were. We tipped well despite all this and didn't cause a scene but you ruined my husband's birthday and alienated us completely for what we feel were very discriminatory reasons.
   

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8. A

   Amy

   Tampa1 recensione

   2.0

   Visitato il giorno 14 marzo 2025

   1. Complessivo 2
   2. Cibo 1
   3. Servizio 2
   4. Atmosfera 5

   Food was under cooked. Service was terrible. Will not return.
   

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9. OT

   Utente OpenTable

   Miami1 recensione

   2.0

   Visitato il giorno 11 marzo 2025

   1. Complessivo 2
   2. Cibo 3
   3. Servizio 1
   4. Atmosfera 5

   The server was rude and he just placed the bill without being asked for it yet . It was like slamming the cheque right at our table even though it took almost forever to get the drinks out and even to get a table in spite of having a reservation. However it's more of an eye pleasing kinda place ..just fancy and nothing else
   

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10. OT

    Utente OpenTable

    Tampa1 recensione

    1.0

    Visitato il giorno 9 marzo 2025

    1. Complessivo 1
    2. Cibo 3
    3. Servizio 1
    4. Atmosfera 4

    Place was nice and food was decent. The server was horrible. He was very rude and forgetful. Not once did we receive a refill of water. He also forgot about or drink order
    

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