The Banks Seafood and Steak

Le recensioni di The Banks Seafood and Steak delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. M

   Marco

   Greater Boston1 recensione

   1.0

   Visitato il giorno 14 agosto 2024

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 3
   4. Atmosfera 3

   Piatti eccessivamente elaborati, aria condizionata fortissima e troppa attesa
   

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2. BF

   BostonFoodie VIP

   Greater Boston33 recensioni

   5.0

   Visitato il giorno 26 maggio 2022

   1. Complessivo 5
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 4

   Ciopino pizza is a must.
   

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3. OT

   Utente OpenTable

   New York2 recensioni

   1.0

   Visitato il giorno 17 novembre 2021

   1. Complessivo 1
   2. Cibo 2
   3. Servizio 2
   4. Atmosfera 4

   Forse era una serata non ottimale ma dall'accoglienza il servizio è stato un po' carente: nessuno ad accoglierci all'ingresso, ci siamo sentiti spaesati, quasi fuori posto. Una volta accompagnati al tavolo e presa l'ordinazione, siamo stati un po' abbandonati a noi stessi. Il cibo non era all'altezza delle mie aspettative: lobster roll con pochissima aragosta, chips al limite del bruciato. Anche il fish and chips non era pienamente soddisfacente: patatine fritte bene e abbondanti ma la pastella della frittura del pesce era troppo spessa e intrisa d'olio, tanto da aver rammollito le sticks su cui era apooggiato; il pesce era piuttosto insapore e tendeva a sfaldarsi, non dava l'impressione di essere fresco. Il cestino in cui era servito il fish and chips era completamente colmo, tra cibo e 3 vaschette di salse: ho avuto difficoltà a mangiare il pesce non avendo un piatto largo abbastanza in cui affettarlo. Infine la creme brulee: stuccosa, alcune cucchiaiate risultavano grasse al palato e ho trovato le decorazione di zucchero fiammeggiato eccessive e inopportune al momento di mangiare. Complessivamente, secondo me, l'esperienza non vale il prezzo pagato. Edit: facendo seguito all'invito a contattarlo per spiegare meglio cosa non mi ha soddisfatto della cena, ho spedito al sig. Rosenthal una email. Non ho ricevuto alcuna risposta: ne deduco che l'interesse per ciò che pensano i clienti è solo di facciata. Siccome una cena poco riuscita può essere un caso, ma prendere in giro i clienti è intenzionale, riduco la valutazione ad una sola stella (ma solo perchè non esiste lo zero).
   

   The Banks Seafood and SteakRisposta inviata il giorno 18 novembre 2021

   Buona serata. Mi dispiace sapere che la tua esperienza non sia stata positiva. Apprezzerei l'opportunità di parlare ulteriormente con te della tua visita. Le mie informazioni di contatto sono riportate di seguito. Grazie. Jeff Rosenthal General Manager The Banks Boston Jrosenthal@thebanksboston.co m
   

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4. OT

   Utente OpenTable VIP

   Hawaii8 recensioni

   5.0

   Visitato il giorno 6 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 4
   4. Atmosfera 5

   Food was excellent. We had fish tacos and the mushroom and goat cheese omelette. Both were very well prepared. Music today was a little louder than last time we went to the jazz brunch, but was still nice . They seemed to be a little short staffed server wise. Overall a very nice experience and we look forward to going again.
   

   The Banks Seafood and SteakRisposta inviata il giorno 8 aprile 2025

   Thank you for your kind words about our food. We're thrilled to hear that you enjoyed our fish tacos and mushroom and goat cheese omelette. I am sorry that it seemed that we were short staffed. We always strive to provide our guests with the best dining experience possible, and your feedback is a great encouragement to us. We'll certainly look into this to ensure we're fully staffed and ready to serve you next time. We look forward to welcoming you back to The Banks Seafood and Steak soon. Best regards, The Banks Management Team
   

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5. S

   Scott

   San Francisco4 recensioni

   5.0

   Visitato il giorno 29 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 4
   4. Atmosfera 5

   Stopped by for a first time drink, ended up going to dinner the following night. Pleasant crowd, and nice decor made me feel welcome. The restaurant is 2 levels, with lots of space upstairs. If you don’t have reservations, you should be fine. Regarding the food, our party tried the Caesar Salad, Calamari, Branzino, Lobster Gnocchi, Pasta Bolognese, and the Roasted Chicken. Every single dish looked incredible and delivered on taste. The Branzino was simply incredible and the Caesar Salad, in its simplicity, was maybe the best Caesar Salad I have ever had. I don’t think you can go wrong with anything at The Banks. A really enjoyable experience; wish I lived closer.
   

   The Banks Seafood and SteakRisposta inviata il giorno 31 marzo 2025

   Scott, Thanks for visiting us while you were in town. We're delighted to hear that you had a pleasant experience and enjoyed your dining experience at The Banks Seafood and Steak. We're thrilled that you enjoyed our Caesar Salad, Calamari, Branzino, Lobster Gnocchi, Pasta Bolognese, and the Roasted Chicken. We get lots of people glowing over the food, and actually we hear that same comment about the Caesar pretty often. We always strive to provide a memorable experience for our guests. Your feedback is truly appreciated! We're glad you found us to be a good choice for a dining experience. We look forward to your next visit when you are back in Boston! The Banks Management Team
   

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6. S

   Sylvia VIP

   Greater Boston6 recensioni

   5.0

   Visitato il giorno 28 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Our first time at this restaurant and we really loved the food and the staff was very friendly and professional
   

   The Banks Seafood and SteakRisposta inviata il giorno 31 marzo 2025

   Sylvia, Thanks for the feedback! We're thrilled to hear that you had a great first experience at The Banks Seafood and Steak. It's wonderful to know that you enjoyed our food and found our staff friendly and professional. We strive to provide our guests with the best dining experience possible, and your kind words are a testament to our efforts. We look forward to serving you again soon! The Banks Management Team
   

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7. R

   Richard

   Seattle10 recensioni

   4.0

   Visitato il giorno 22 marzo 2025

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 4
   4. Atmosfera 4

   We thought the ambiance was city modern look. It was real nice open feel. The food was delicious & service great. The only negative remark was not disclosing additional fees associated with truffle d=fries & hot fudge with desert. We definitely recommend.
   

   The Banks Seafood and SteakRisposta inviata il giorno 26 marzo 2025

   Richard, Thanks for visiting us! We're delighted to hear that you enjoyed our ambiance and food at The Banks Seafood and Steak. We strive to create a unique and enjoyable dining atmosphere for all our guests. We appreciate your feedback about the disclosure of additional fees. We'll certainly take this into consideration to ensure our guests feel fully informed. We're glad you'd recommend us and we hope to see you again soon! Best regards, The Banks Management Team
   

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8. D

   David VIP

   Greater Boston12 recensioni

   2.0

   Visitato il giorno 22 marzo 2025

   1. Complessivo 2
   2. Cibo 1
   3. Servizio 1
   4. Atmosfera 2

   My recent visit to The Banks left much to be desired. Upon ordering the Branzino fish entrees, I was immediately put off by the uncooked carrots accompanying the dish. It was as if they were served straight from the refrigerator, lacking any semblance of proper preparation or seasoning. To add insult to injury, the crema that was supposed to elevate the dish with its truffle essence tasted disappointingly artificial, akin to a poor imitation of real truffle flavor. It left a lingering synthetic aftertaste that overshadowed the entire meal. The service was equally underwhelming. Our server seemed disinterested and inattentive throughout the evening, taking excessively long to take our orders and rarely checking in to see if we needed anything. It was a stark reminder of how poor service can mar even the most promising dining experience. Overall, The Banks fell short. With subpar food preparation, artificial flavors, and lackluster service, it's hard to justify returning or recommending this establishment to anyone seeking a pleasant dining experience. I would strongly suggest either Atlantic Fish or Select Oyster for outstanding seafood.
   

   The Banks Seafood and SteakRisposta inviata il giorno 26 marzo 2025

   Hey David, We're genuinely sorry to hear about your recent experience at The Banks Seafood and Steak. We take pride in our food and service, and it's clear we missed the mark this time. We apologize for the issues with the carrots and the service you experienced. Your feedback is invaluable to us as we strive to improve with each and every visit. We hope you'll consider giving us another chance to provide you with the exceptional experience you deserve. Best, The Banks Management Team
   

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9. E

   Eileen

   Los Angeles1 recensione

   3.0

   Visitato il giorno 22 marzo 2025

   1. Complessivo 3
   2. Cibo 2
   3. Servizio 2
   4. Atmosfera 4

   Service took a while and the food was very mediocre for the price
   

   The Banks Seafood and SteakRisposta inviata il giorno 8 aprile 2025

   Eileen, We appreciate your feedback and we're sorry to hear that your experience at The Banks Seafood and Steak didn't meet your expectations. We always aim to provide top-notch service and high-quality meals, and we're disappointed to hear that we fell short this time. We will certainly take your comments into consideration as we continuously strive to improve our customer experience. We hope you'll give us another chance to impress you in the future. Best Regards, The Management Team
   

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10. KZ

    KaterinaZ VIP

    Toronto3 recensioni

    4.0

    Visitato il giorno 21 marzo 2025

    1. Complessivo 4
    2. Cibo 4
    3. Servizio 4
    4. Atmosfera 3

    The food was excellent. Highly recommend the dry aged NY and the honey glazed carrots were excellent. The noise level was out of control. Impossible to carry a conversation but even to just enjoy your meal it was like nothing I’d ever experienced.
    

    The Banks Seafood and SteakRisposta inviata il giorno 26 marzo 2025

    KaterinaZ, Thank you for your kind words about our food and especially the dry aged NY steak. We're thrilled to hear that you enjoyed our honey glazed carrots and dry aged NY steak. We're sorry to hear about the noise level during your visit. We understand how this can affect the dining experience and we're always looking for ways to improve. We appreciate your feedback and will certainly take it into consideration. The Banks Management Team
    

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