The Bells

Le recensioni di The Bells delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. K

   Karen

   Hampshire7 recensioni

   4.0

   Visitato 5 giorni fa

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 4

   Service from staff was excellent. There was a big party on the day we went in their function room, as a consequence our food was a bit delayed. this wasn't a pr let as we were in no hurry, however we were offered a free drink or sweet as recommended sense which we thought was very kind. Food was good, a wide selection.
   

   The BellsHa risposto oggi

   Dear Karen, Thank you for your lovely review. We're delighted to hear that you enjoyed our service and found our staff accommodating. We appreciate your understanding regarding the slight delay with your food and are glad you enjoyed the complimentary drink or sweet. It's great to know you liked our wide selection of food. We look forward to welcoming you back soon. Best regards, The Bells
   

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2. K

   Kim

   Berkshire2 recensioni

   4.0

   Visitato il giorno 12 marzo 2025

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 4

   Lovely restaurant, very nice staff. Excellent service. Pies were delicious, but unfortunately the steak wasn’t of its usual quality but I still highly recommend the Bells.
   

   The BellsHa risposto oggi

   Dear Kim, Thank you for your kind words and for recommending The Bells. We're delighted to hear you enjoyed the pies and our service. We apologise that the steak didn't meet your expectations this time and will certainly look into it. We hope to welcome you back soon. Best regards, The Bells Team
   

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3. E

   Emma

   Londra3 recensioni

   4.0

   Visitato il giorno 27 gennaio 2025

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 4
   4. Atmosfera 4

   Lovely lunch, great atmosphere. Staff were welcoming and very friendly. A great menu and food was presented well.
   

   The BellsRisposta inviata il giorno 12 febbraio 2025

   Hi Emma, Thank you for your kind words! We're delighted you enjoyed your lunch and the atmosphere. It's great to hear our staff made you feel welcome and that you appreciated the menu and presentation. We look forward to seeing you again soon. Best regards, The Bells Team
   

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4. K

   Kim

   Berkshire2 recensioni

   4.0

   Visitato il giorno 19 gennaio 2025

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 4
   4. Atmosfera 4

   Delicious roast beef dinner with all the trimmings. Unfortunately the meal was lukewarm. We mentioned and had the offer of warming up which we declined as we’d already tucked in. The beef wasn’t its usual high standard. Apart from that everything else including the service was very good and we will would visit again.
   

   The BellsRisposta inviata il giorno 6 febbraio 2025

   Dear Kim, Thank you for your feedback. We're pleased to hear you enjoyed the roast beef dinner and our service. We apologise for the lukewarm meal and the beef not meeting its usual high standard. Your comments are valuable, and we'll address these issues to ensure a better experience next time. We look forward to welcoming you again soon. Best regards, The Bells
   

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5. M

   Marco

   Cumbria1 recensione

   5.0

   Visitato il giorno 29 dicembre 2024

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   We had lovely roast lunch, the pub was cosy food was good and the staff was very nice, we will come back
   

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6. r

   rosie

   Londra1 recensione

   5.0

   Visitato il giorno 22 dicembre 2024

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Such a wonderful pub tucked away in a lovely part of Staines, great atmosphere wonderful staff and the food was amazing. Will be back again soon!
   

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7. A

   Anne

   Surrey3 recensioni

   5.0

   Visitato il giorno 15 dicembre 2024

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Haven’t been to The Bells in a long time and what a pleasant surprise . Fantastic service and food
   

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8. S

   Susan

   Londra1 recensione

   5.0

   Visitato il giorno 10 dicembre 2024

   1. Complessivo 5
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 5

   Food was tasty with a good selection and very good value. Perhaps the wines slightly overpriced. Waiters as always, very friendly and very helpful.
   

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9. K

   Kelly

   Brighton2 recensioni

   1.0

   Visitato il giorno 10 novembre 2024

   1. Complessivo 1
   2. Cibo 2
   3. Servizio 1
   4. Atmosfera 1

   First off, we were placed in a back room, the table wasn’t fully set up as it only had napkins with knives on them…the room was fairly cold as well. We ordered a pint of coke each (diet for me) and we were brought 2 regular sizes. Initially we thought the waiter had just misheard or misunderstood us so we accepted. We waited a long time for our food to arrive, I had a roast chicken, my partner had fish and chips. His chips were so overcooked and my chicken was very dry, the roast potatoes were frozen, I can tell they were from an Aunt Bessie’s packet! I also ordered a side of extra pigs in blankets - being priced at £5 I would’ve expected more than 3 of them… Then we move onto dessert. It took them an age to come and take our dessert order ( I appreciate it was a busy Sunday afternoon, but we were in the back room and easily forgotten about), my partner ordered the crumble and custard which was not only burnt on the top, it concealed and when he asked me to taste it, it literally tasted of golden syrup! Not to mention it was priced at £7 and was absolutely tiny! We asked to speak to the manager and to be fair to her, she did offer my partner a new dessert or a drink but my partner felt it was too little too late at this point. She did take it off the bill for us which i was thankful for. We asked the waiter for our bill and 5 mins later he came back and asked if we needed anything else…I said yes I asked you for the bill..to which his response was “oh yeah that’s not working right now” ! I’m sorry??! What are we just meant to walk off then??!! He soon came back with the bill and we noticed that they had actually charged us for 2 pints of coke at the beginning of our meal despite bringing us the wrong sizes! But by this point we were both so annoyed we couldn’t be bothered to argue it so we just paid and left. I felt so embarrassed for recommending this place as I’d only had good experiences before, but this has really gone downhill. I won’t be returning.
   

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10. S

    Susan

    Londra1 recensione

    4.0

    Visitato il giorno 3 novembre 2024

    1. Complessivo 4
    2. Cibo 3
    3. Servizio 4
    4. Atmosfera 4

    Roast beef good roast potatoes awful. Undercooked. Other veg average. Other meals ok. One was supposed to be trout but tasted & looked like salmon
    

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