The Brush East London Grand Café

Le recensioni di The Brush East London Grand Café delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. M

   MARIA GRAZIA

   Londra2 recensioni

   1.0

   Visitato il giorno 20 marzo 2025

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 1
   4. Atmosfera 1

   Non ho avuto l’esperienza perché benché prenotato quando sono arrivata all’orario esatto , ore 21 , il ristorante stava chiudendo e non mi ha accettato. Motivo? Direi per mancanza di clienti. Certo che se si comportano così, in un hotel a 5 stelle. Non so dove andranno a finire. La gente non va per la poca serietà dell’organizzazione . La gente non ci va perché si mangia male ? Non lo so Comunque con quella atmosfera ti passa ogni velleità .
   

   The Brush East London Grand CaféRisposta inviata il giorno 25 marzo 2025

   Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced. It is certainly not the standard we aim to uphold, especially in a 5-star establishment. We will address this issue with our team to ensure it does not happen again. Your comments about the atmosphere and organization are valuable to us, and we will work hard to improve. We hope to have the opportunity to serve you better in the future.
   

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2. F

   Francesco

   New York1 recensione

   2.0

   Visitato il giorno 8 novembre 2024

   1. Complessivo 2
   2. Cibo 4
   3. Servizio 1
   4. Atmosfera 4

   bella atmosfera cibo discreto servizio pessimo più di un ora per avere un hamburger
   

   The Brush East London Grand CaféRisposta inviata il giorno 9 novembre 2024

   Hi Francesco Thank you for taking the time to share your feedback. We're truly sorry to hear that your recent visit did not meet your expectations, especially regarding the food. At The Brush Grand Café, we strive to provide a high-quality dining experience, and it’s clear we fell short during your visit. We appreciate your honesty and would like to learn more about what went wrong so we can address the issue and improve. Please feel free to reach out to me directly so we can make it right. We value your patronage and hope to have the opportunity to serve you better in the future. Sincerely,
   

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3. s

   sergio

   Londra1 recensione

   5.0

   Visitato 2 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Had a wonderful evening at the restaurant of Art’ Hotel in Old Street. Located in the ground floor of the hotel with huge high ceilings and floor to ceiling beautiful windows. The decor is modern and warm and the low lighting makes the dining very special. The food is of great quality specially the beef tartare and the rib eye steak. I can’t compliment enough how good are the cakes specially the apricot one. The spicy margaritas also very well made. Service is quick, efficient and friendly. Overall it was a very nice dining for two made special by all aspects of the well thought restaurant. Thank you.
   

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4. R

   Rebecca

   Londra67 recensioni

   3.0

   Visitato il giorno 23 marzo 2025

   1. Complessivo 3
   2. Cibo 2
   3. Servizio 2
   4. Atmosfera 2

   Went for the 2 course+ cocktail brunch offer @ £25 which was great value for a high-end hotel. The restaurant itself is very cool with D-Face art on the wall. There were only a few other tables occupied so the service could have been more attentive as we did wait quite a while for assistance on a couple occasions. The resident DJ kept things lively, playing old school RnB, however given that there were only 3 or 4 tables occupied the music was too loud and ended up having to shout to my friend, which was a bit annoying. The beef short rib with Mac and cheese was OK. The beef was tender and tasty but the Mac had barely any cheese, so was basically just plain macaroni. Would visit again but order something else.
   

   The Brush East London Grand CaféHa risposto 3 giorni fa

   Thank you for sharing your detailed feedback. We're glad to hear you enjoyed the value of our brunch offer and appreciated the unique D-Face art in our restaurant. We apologize for the wait times and the loud music; we'll address these issues to improve the dining experience. Your comments about the beef short rib and mac and cheese are noted, and we'll work on enhancing our dishes. We look forward to welcoming you back and providing a better experience next time.
   

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5. OT

   Utente OpenTable

   Londra1 recensione

   5.0

   Visitato il giorno 17 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   From reception to food, it is a 5 star service! The team is very friendly and professional. We've been very lucky having Oriana taking care of out table! Will be 100% back soon :)
   

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   The Brush East London Grand CaféRisposta inviata il giorno 18 marzo 2025

   Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience from start to finish. Oriana will be so happy to know she made your visit special. We can't wait to welcome you back soon!
   

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6. OT

   Utente OpenTable

   Malta1 recensione

   5.0

   Visitato il giorno 14 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Service was amazing, great recommendations and attention to detail. Staff super friendly !
   

   The Brush East London Grand CaféRisposta inviata il giorno 18 marzo 2025

   Thank you so much for your kind words! We're thrilled to hear that you enjoyed our service and appreciated the recommendations and attention to detail. Our team takes great pride in being friendly and attentive, and it's wonderful to know that it made a positive impact on your experience. We look forward to welcoming you back soon!
   

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7. A

   Alison

   Essex9 recensioni

   3.0

   Visitato il giorno 8 marzo 2025

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 3
   4. Atmosfera 3

   We booked for 4 of us for the standard Brunch on Saturday. We ate late so it was pretty quiet. The service started ok but then the waitress accidentally split a whole glass of Prosecco over my friend. She was very apologetic and it was obviously an accident. There was a glass of wine on the same tray which was splashed with the Prosecco so she took this away saying she would replace it. She came back to the table where my friend was still drying off with a new Prosecco but the same wine glass. It was obviously an accident but there was no gesture by the restaurant for this mishap. Food was ok. There were 4 of us and we spent £270 so would have been nice for someone to have come over.
   

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8. J

   Joanna

   Londra3 recensioni

   5.0

   Visitato il giorno 6 febbraio 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Amazing food, great service, beautiful place. Will be back for sure!
   

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9. C

   Corinne

   Londra1 recensione

   5.0

   Visitato il giorno 4 febbraio 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Really had a lovely lunch, would definitely recommend to work colleagues and friends.
   

   The Brush East London Grand CaféRisposta inviata il giorno 18 febbraio 2025

   Dear Guest! Thank you for the fantastic review! 🥳 We're so happy you had a great time with us and enjoyed our menu. Knowing we hit the mark for you makes all our hard work worth it. Hope to see you again soon for more good times and great food!"
   

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10. Y

    Yvonne

    Vancouver2 recensioni

    5.0

    Visitato il giorno 25 gennaio 2025

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5

    Excellent service here! Thank you for making our birthday extra special 😊❤️
    

    The Brush East London Grand CaféRisposta inviata il giorno 30 gennaio 2025

    Hi Yvonne, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your visit and had a great experience at The Brush Grand Café. Our team works hard to provide the best service and delicious food, and it's incredibly rewarding to know that our efforts made your time with us special. Your kind words and positive feedback mean a lot to us and motivate us to keep striving for excellence. We truly appreciate your support and hope to welcome you back soon for another fantastic experience. Warm regards, Javier Catano General Manager
    

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