The Ivy Castle View

Le recensioni di The Ivy Castle View delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. C

   Christabel

   Londra1 recensione

   3.0

   Visitato 1 giorno fa

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 3
   4. Atmosfera 5

   The environment was lovely and the waiters pleasant. I was disappointed that having arranged this tea as a birthday treat for my friend (and mentioned this when I booked online) , no recognition of the birthday celebration was made by the restaurant.
   

   È utile?

2. A

   Abi

   Londra4 recensioni

   5.0

   Visitato 3 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Offered an outdoor table with heater and blankets. Fabulous view. Service was excellent as was the food and pace of the evening
   

   • 

   The Ivy Castle ViewHa risposto 2 giorni fa

   Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day
   

   È utile?

3. CM

   ColinM

   Surrey2 recensioni

   5.0

   Visitato 5 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   We had a lovely meal as always and the service is great
   

   The Ivy Castle ViewHa risposto 2 giorni fa

   Thank you for your kind words! We're so glad we could meet your expectations
   

   È utile?

4. D

   David

   Carolina Nord2 recensioni

   4.0

   Visitato il giorno 5 aprile 2025

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 3
   4. Atmosfera 5

   The food was good and live that they have local beers from the hogs back brewery. Our waiter was less than pleasant but not rude - just in a hurry as it was busy. Maybe would go back but it won’t be top of mind.
   

   The Ivy Castle ViewHa risposto 2 giorni fa

   We appreciate your feedback and will use it to refine our services. Our goal is always to provide the best experience possible.
   

   È utile?

5. A

   Anthony VIP

   Surrey2 recensioni

   5.0

   Visitato il giorno 1 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   The Ivy Castle View, Guildford, was superb! Gorgeous views and delicious food, but Spencer and Yasmin made the night. Their service was outstanding – friendly, attentive, and genuinely lovely. Five stars!
   

   The Ivy Castle ViewHa risposto 2 giorni fa

   Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day
   

   È utile?

6. J

   Jane

   Hampshire4 recensioni

   4.0

   Visitato il giorno 30 marzo 2025

   1. Complessivo 4
   2. Cibo 5
   3. Servizio 4
   4. Atmosfera 5

   On the day everything was fabulous. Four days beforehand I received a phone message telling me I only had one hour for my Mother’s Day brunch for three. This was in contradiction to all info and confirmation. I was disappointed not to be able to get through to the restaurant in three separate occasions, resulting in my emailing and calling head office. I spoke to a: super chap who said he’d get them to phone me. I eventually got another phone message responding to my email and was told(in rather a superior manner) that they would “honour” my e mail request for a minimum of 90 minutes. As if they were doing me a favour. Although on the day everything was super I remain disappointed and rather angry that I was caused upset and concern by the first message, also that despite my confirmation email saying parties of three have up to 2hrs, and at the haughty manner in which I was eventually told that I was allowed 90 minutes after all. Not once have I received an apology. I had booked a few weeks in advance and am a regular user of Ivy restaurants for special occasions so was a little put off by this experience.
   

   The Ivy Castle ViewHa risposto 2 giorni fa

   Thank you for your honest feedback. We acknowledge your concerns and will take them into account as we continue to improve
   

   È utile?

7. J

   Jacky

   Surrey2 recensioni

   5.0

   Visitato il giorno 29 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Everything was right that evening, the food, the portions, the atmosphere, an efficient and friendly service and a great general mood for a Saturday night. This would appeal to the birthday girl (18) as well as her parents. The apple tart was out of this world, a great finish.
   

   The Ivy Castle ViewHa risposto 2 giorni fa

   Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day
   

   È utile?

8. R

   Rebecca

   Londra5 recensioni

   5.0

   Visitato il giorno 22 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 3

   Food and service was outstanding just way too loud. Could hardly hear!
   

   The Ivy Castle ViewHa risposto 2 giorni fa

   Your kind review and honest feedback inspire us to improve. Thank you, and we hope to impress you even more next time.
   

   È utile?

9. OT

   Utente OpenTable

   Londra1 recensione

   3.0

   Visitato il giorno 20 marzo 2025

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 5
   4. Atmosfera 5

   The Ivy has really nice ambience and terrific service but the quality of the main course,, although impeccably plated up, was a disappointment. So if you are after special atmosphere, the Ivy is the place, but food not so much.
   

   The Ivy Castle ViewHa risposto 2 giorni fa

   Thank you for your review and for pointing out areas where we can grow. We’ll take your input into account moving forward
   

   È utile?

10. C

    Carol VIP

    Surrey7 recensioni

    5.0

    Visitato il giorno 19 marzo 2025

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5

    We haven’t bin for breakfast for a while. Its is always good. Breakfast was perfect and service was Excellent .
    

    The Ivy Castle ViewRisposta inviata il giorno 25 marzo 2025

    We appreciate your positive review and look forward to serving you again in the future
    

    È utile?