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Gnocchi were well prepared and ordered with chicken to balance out the meal. The lamb shank was excellent, nice rich flavor. The lobster ravioli was a little short on lobster flavor, but the accompanying shrimp were tasty. The restaurant is quite loud when busy but still a very nice meal.","rating":{"food":4,"service":4,"ambience":4,"value":4,"noise":"ENERGETIC","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":61,"nickname":"Nancy","metro":{"metroId":52,"displayName":"Cleveland","__typename":"Metro"},"initials":"N","isVip":true,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-21T01:26:55Z","dinedDateTime":"2025-04-20T16:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1051648-17794-120097499402","text":"The best service ever!! Steve provided impeccable service. The food was extraordinary. The ambiance is romantic and charming with real candles!! Love this place!!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":6,"nickname":"sharon","metro":{"metroId":52,"displayName":"Cleveland","__typename":"Metro"},"initials":"s","isVip":true,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-06T02:37:36Z","dinedDateTime":"2025-04-05T17:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1051648-17981-170096319127","text":"Outstanding Service and nice ambiance but the food is average at best for the price. Not sure why it got excellent marks. Pasta gummy with no flavor or just swimming in sauces that tasted store bought","rating":{"food":2,"service":5,"ambience":4,"value":2,"noise":"QUIET","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":15,"nickname":"J","metro":{"metroId":4,"displayName":"San Francisco","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-05T15:14:41Z","dinedDateTime":"2025-04-04T19:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1051648-17955-140218847534","text":"So I took a date here for our first big meal out together beyond coffee or drinks and apps. This place delivered a lovely time with excellent food and good service.\n\nIts pricing is $$-$$$ but worth the extra $. It’s an excellent neighborhood option for when you want to indulge in a nice meal or celebrate something big.\n\nI’ll be back","rating":{"food":5,"service":4,"ambience":5,"value":4,"noise":"QUIET","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Steven","metro":{"metroId":52,"displayName":"Cleveland","__typename":"Metro"},"initials":"S","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-05T15:19:41Z","dinedDateTime":"2025-04-04T17:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1051648-17900-180011472088","text":"Food is always delicious, staff extremely kind and efficient, which always keeps us coming back!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":12,"nickname":"Dolores","metro":{"metroId":52,"displayName":"Cleveland","__typename":"Metro"},"initials":"D","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/71402898.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-26T16:03:27Z","dinedDateTime":"2025-03-25T19:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1051648-17852-140052372094","text":"WOW! I know it’s not the usual way one should begin a diner review…but oh my gosh, wow! We love going to our usual Italian restaurants where we know they know us and offer us something terrific based on our history. Last night we were given the chance to walk in to a beautiful restaurant that made us feel like we have always dined and can’t wait to come back. The server, Jose, greeted us with tempting suggestions and even offered his own personal preferences. I would never have ordered halibut cheeks pappardelle (couldn’t imagine eating cheeks) but Jose was right and Chef Rafael sought to overwhelmed us with perfection! And the veal ravioli with pancetta was some of the best past I have ever eaten. The wine and dessert, the bread and the service was wonderful. We are already looking to see when we make another reservation. Thank you for the expertise and hospitality. You’re wonderful!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":121,"nickname":"g","metro":{"metroId":52,"displayName":"Cleveland","__typename":"Metro"},"initials":"g","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-26T18:50:25Z","dinedDateTime":"2025-03-25T18:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1051648-17617-130017840453","text":"One of our favorite restaurants for sure! The ribeye and the lamb chops were amazing, as well as the Italian wedding soup.","rating":{"food":5,"service":5,"ambience":5,"value":4,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":7,"nickname":"Jenette","metro":{"metroId":52,"displayName":"Cleveland","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-23T15:21:08Z","dinedDateTime":"2025-03-22T19:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1051648-17801-130032209713","text":"Surprised to have such a quality restaurant nearby.","rating":{"food":4,"service":4,"ambience":5,"value":5,"noise":"MODERATE","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":5,"nickname":"Rich","metro":{"metroId":52,"displayName":"Cleveland","__typename":"Metro"},"initials":"R","isVip":true,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-22T01:35:37Z","dinedDateTime":"2025-03-21T17:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"}],"totalPages":69,"page":1,"totalCount":687,"__typename":"ReviewSearchResults"},"reviewHelpfulnessVotes":[],"sortBy":"newestReview","isLoading":false,"prioritiseUserLanguage":true,"searchTerm":"","error":false},"availabilityToken":null,"noAvailabilityList":null,"multiDayAvailabilityModalOpen":false,"showDiningReward":false,"initialDTPDate":null,"initialDTPTime":null,"initialDTPPartySize":null,"fetchAvailabilityOnLoad":false,"findATableLoadingStateOverride":true,"pointRedemptionRewards":null,"privateDining":{},"activeTab":"overview","disableFPC":true,"restaurantHighlights":{"staff":null,"missionStatement":null},"pageAnchor":null},"wallet":{"isPaymentLoading":false,"singleUseCard":null,"savedCards":[],"selectedPaymentCardId":null,"showAddPaymentsMethodModal":false,"showConfirmDeleteModal":false,"cardIdForDeletion":null,"paymentCardTokenToSaveAfterLogin":null,"errorCode":null,"showPaymentMethodSavedToast":null,"showPaymentMethodRemovedToast":null,"networkError":null,"partialErrors":[]}},"__OT_NEW_SESSION_START__":false,"__EXCLUDE_ONETRUST__":false,"__EXCLUDE_GA__":false,"__INCLUDE_RECAPTCHA__":false,"__OT_RUM_CONTEXT__":{"deviceType":"desktop","primaryCountry":"it"},"__OT_GA_DATA__":{"cd2":74,"cd12":"it","cd6":1051648,"cd28":1051648,"cd13":"Full Web","cd17":"Full Web","cd11":"restprofilepage","cd66":"restaurants","cd63":"restaurant-profile","cd67":"network","cd10":"anonymous","cd7":"Logged Out","cd4":99,"cd76":99,"cd3":52,"cd19":52,"cd78":688,"cd5":688,"cd31":"false","cd85":1,"cd84":"GuestCenter","cd15":"network","cd18":"network"}}}
At age the of 20, Chef Rafael moved with his wife to Cleveland, Ohio. His goal was to continue his Italian culinary skills which he acquired in the region of Verona, Italy. Chef Rafael was introduced to the restaurant industry at a very young age. His grandmother was very well known for her home-cooked dishes. She loved having her grandson with her as she cooked meals as soon as he was able to walk. He was six years old when he first learned how to make homemade pasta and, by age 14, he was ready to embark on his own culinary journey. His first stop was Verona, Italy,which was the setting for Shakespeare’s Romeo and Juliet. The romantic and rich architectural heritage of Verona was matched by the great culinary venues of that city and Chef Rafael's experience and skills grew exponentially. Three years later, Chef Rafael traveled to Belgium and France where he then experienced cooking French cuisine as well.
Le recensioni di The Palazzo delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.
Valutazione complessiva e recensioni
Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante
4.8
4,8 in base alle valutazioni recenti
4,8Cibo
4,7Servizio
4,6Atmosfera
4,5Rapporto qualità-prezzo
Rumorosità • Moderata
Molto apprezzato per
Cleveland
Romantico
687 Recensioni
J
Jordan
Columbus1 recensione
5.0
Visitato 7 giorni fa
Complessivo 5
Cibo 5
Servizio 5
Atmosfera 5
Such good food, service and prices! an absolute hidden gem!
È utile?
M
Maria
New York1 recensione
5.0
Visitato il giorno 26 aprile 2025
Complessivo 5
Cibo 5
Servizio 5
Atmosfera 4
Palazzo is always delicious and it’s such a great experience!
È utile?
N
Nancy VIP
Cleveland61 recensioni
4.0
Visitato il giorno 20 aprile 2025
Complessivo 4
Cibo 4
Servizio 4
Atmosfera 4
Nice Easter dinner with family. Gnocchi were well prepared and ordered with chicken to balance out the meal. The lamb shank was excellent, nice rich flavor. The lobster ravioli was a little short on lobster flavor, but the accompanying shrimp were tasty. The restaurant is quite loud when busy but still a very nice meal.
È utile?
s
sharon VIP
Cleveland6 recensioni
5.0
Visitato il giorno 5 aprile 2025
Complessivo 5
Cibo 5
Servizio 5
Atmosfera 5
The best service ever!! Steve provided impeccable service. The food was extraordinary. The ambiance is romantic and charming with real candles!! Love this place!!
È utile?
J
J
San Francisco15 recensioni
3.0
Visitato il giorno 4 aprile 2025
Complessivo 3
Cibo 2
Servizio 5
Atmosfera 4
Outstanding Service and nice ambiance but the food is average at best for the price. Not sure why it got excellent marks. Pasta gummy with no flavor or just swimming in sauces that tasted store bought
È utile?
S
Steven
Cleveland1 recensione
4.0
Visitato il giorno 4 aprile 2025
Complessivo 4
Cibo 5
Servizio 4
Atmosfera 5
So I took a date here for our first big meal out together beyond coffee or drinks and apps. This place delivered a lovely time with excellent food and good service.
Its pricing is $$-$$$ but worth the extra $. It’s an excellent neighborhood option for when you want to indulge in a nice meal or celebrate something big.
I’ll be back
È utile?
D
Dolores
Cleveland12 recensioni
5.0
Visitato il giorno 25 marzo 2025
Complessivo 5
Cibo 5
Servizio 5
Atmosfera 5
Food is always delicious, staff extremely kind and efficient, which always keeps us coming back!
È utile?
g
g
Cleveland121 recensioni
5.0
Visitato il giorno 25 marzo 2025
Complessivo 5
Cibo 5
Servizio 5
Atmosfera 5
WOW! I know it’s not the usual way one should begin a diner review…but oh my gosh, wow! We love going to our usual Italian restaurants where we know they know us and offer us something terrific based on our history. Last night we were given the chance to walk in to a beautiful restaurant that made us feel like we have always dined and can’t wait to come back. The server, Jose, greeted us with tempting suggestions and even offered his own personal preferences. I would never have ordered halibut cheeks pappardelle (couldn’t imagine eating cheeks) but Jose was right and Chef Rafael sought to overwhelmed us with perfection! And the veal ravioli with pancetta was some of the best past I have ever eaten. The wine and dessert, the bread and the service was wonderful. We are already looking to see when we make another reservation. Thank you for the expertise and hospitality. You’re wonderful!
È utile?
J
Jenette
Cleveland7 recensioni
5.0
Visitato il giorno 22 marzo 2025
Complessivo 5
Cibo 5
Servizio 5
Atmosfera 5
One of our favorite restaurants for sure! The ribeye and the lamb chops were amazing, as well as the Italian wedding soup.
È utile?
R
Rich VIP
Cleveland5 recensioni
4.0
Visitato il giorno 21 marzo 2025
Complessivo 4
Cibo 4
Servizio 4
Atmosfera 5
Surprised to have such a quality restaurant nearby.
È utile?
FAQ
The Palazzo offre il servizio da asporto, che puoi ordinare chiamando il ristorante al numero (216) 417-7005.
The Palazzo è stato valutato con 4,8 stelle da 687 utenti OpenTable.
Sì, di solito è possibile prenotare questo ristorante scegliendo data, orario e numero di persone su OpenTable.