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If you want decent tacos go somewhere else.","rating":{"food":1,"service":1,"ambience":2,"value":2,"noise":"DO_NOT_RECALL","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":32,"nickname":"FredS","metro":{"metroId":72,"displayName":"Londra","__typename":"Metro"},"initials":"FS","isVip":true,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-19T10:43:05Z","dinedDateTime":"2025-02-18T19:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-285969-17444-370066609917","text":"Very noisy restaurant so conversation with our guests was minimal. Apparently turning the sound down was not an option. Service was poor largely because far too few wait staff were employed. Staff were friendly but service was very very slow. The food was OK, but all savoury dishes very sweet, and overpriced. Will not be returning","rating":{"food":2,"service":2,"ambience":1,"value":1,"noise":"ENERGETIC","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"lynda","metro":{"metroId":72,"displayName":"Londra","__typename":"Metro"},"initials":"l","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-02-21T19:17:49Z","dinedDateTime":"2025-02-17T19:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-285969-17357-320048505942","text":"We had a very enjoyable pre-theatre dinner. Service was excellent, food was well prepared and presented, and the environment was great.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"David","metro":{"metroId":3107,"displayName":"Surrey","__typename":"Metro"},"initials":"D","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-02-15T11:16:08Z","dinedDateTime":"2025-02-12T17:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-285969-17334-160022491036","text":"For a Friday early evening the restaurant didn’t have several options on the set pre theatre menu. The food served is of poor quality and tastes ultra processed. The churros tasted of cardboard and after one bite were left un eaten on our table. The service was poor, nobody checked on us and our food. I would NOT recommend Palm House!","rating":{"food":1,"service":2,"ambience":2,"value":1,"noise":"DO_NOT_RECALL","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Ben","metro":{"metroId":72,"displayName":"Londra","__typename":"Metro"},"initials":"B","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-02-03T06:30:09Z","dinedDateTime":"2025-01-31T17:15:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-285969-17050-300000190780","text":"Overall, the food, ambience, and staff were very friendly. There is only a tiny issue in communication between the kitchen and the staff:” They should have a brief description before the service to know what's on the menu.” to avoid coming to the table several times and telling the customer that it's not on the menu.\nFood: My main course was the meat ( bistec); I ordered MR, but the beef was chewing, and I couldn't finish it.","rating":{"food":3,"service":3,"ambience":4,"value":3,"noise":"DO_NOT_RECALL","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":null,"metro":{"metroId":72,"displayName":"Londra","__typename":"Metro"},"initials":"OT","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2024-10-27T09:30:23Z","dinedDateTime":"2024-10-23T18:00:00+01:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-285969-16944-160075396016","text":"Looked up the place on tik tok. Thought it would be a fun brunch. It was a avg restaurant vibe. No fun music playing or live music. Maybe booked the wrong time around 3:30. Don’t know but it was dead. The nachos had cheese that was watered down and looked like soup. Strange. So didn’t bother to order anything else. Coke in a bottle was flat! The waiter was kind and replaced them which turned out fine but nachos def a No on that menu. My friend ordered tacos and hers seemed good. For the price of a drink and nachos I could have had a really nice dish somewhere. Disappointing.","rating":{"food":3,"service":5,"ambience":3,"value":2,"noise":"DO_NOT_RECALL","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"Brandy","metro":{"metroId":8,"displayName":"New York","__typename":"Metro"},"initials":"B","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2024-09-30T09:54:09Z","dinedDateTime":"2024-09-27T15:30:00+01:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-285969-16903-360061911376","text":"My booking on OpenTable was for two, when I arrived at the restaurant, they said it was a booking for 5, in a rather accusatory tone. The table we were eventually given was a table for four right by the door. I checked my booking email - which confirmed I only booked a table for two. \n\nOverall the dining experience here was disappointing. Long wait times for everything except the bill. The food and drinks were delicious but the waiting around for everything ruined the experience.","rating":{"food":5,"service":1,"ambience":2,"value":2,"noise":"MODERATE","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Rhys","metro":{"metroId":72,"displayName":"Londra","__typename":"Metro"},"initials":"R","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2024-09-14T13:07:27Z","dinedDateTime":"2024-09-11T17:45:00+01:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-285969-16876-360078469076","text":"The food was great. The service was little bit slow. The place was very noisy and the music was very loud. We had difficulty hearing each other while talking.","rating":{"food":5,"service":3,"ambience":4,"value":4,"noise":"DO_NOT_RECALL","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Dilek","metro":{"metroId":72,"displayName":"Londra","__typename":"Metro"},"initials":"D","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2024-09-06T12:16:42Z","dinedDateTime":"2024-08-28T18:30:00+01:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-285969-16650-310000872691","text":"Nice good. Incredibly noisy good staff. Good atmosphere if you like Loud!","rating":{"food":3,"service":3,"ambience":3,"value":4,"noise":"DO_NOT_RECALL","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":53,"nickname":"CarolineW","metro":{"metroId":72,"displayName":"Londra","__typename":"Metro"},"initials":"CW","isVip":true,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/60510759.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2024-07-31T20:18:01Z","dinedDateTime":"2024-07-25T18:15:00+01:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-285969-16757-390093213129","text":"Unfortunately a very disappointing experience. The enchilada dish, for which the only option was vegan, had some alternative vegan cheese which was frankly disgusting. The Ragu also tasted quite off. The passionfruit cheesecake, while not bad, tasted as if it was recently defrosted. Service was quite poor as it took over five minutes to get a spoon for the cake. 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The Palm House is a vibrant bar and restaurant in central London, just moments from Victoria Station. Open 7 days a week for after work drinks, delicious pre-theatre dining, post-theatre cocktails, tropical weekend bottomless brunches and a lively Saturday night dinner party.
Sale del ristorante
Informazioni aggiuntive
Stile
Cucina informale
Prezzo
Fino a 25 £
Tipi di Cucina
Latinoamericana, Cubana
Orari di apertura
Lun–Sab 12:00–23:00
Food Served
Lun–Sab 12:00–22:00
Accesso per disabili, Bar con licenza liquori, Bar/Lounge, Birra, Brunch nel Weekend, Cani ammessi, Cocktail, Happy Hour, Intrattenimento, Opzioni senza glutine, Patio/Posti all'aperto, Pista da ballo, Stanza Privata, Vegana, Vino, Vista, Zona fumatori esterna
Esperienze
Theatre Menu
19,50 £ - 22,50 £ a persona
Varie date disponibili
Join us for our theatre menu before heading to the theatre! Available from 4pm until 6pm, Monday to Friday.
Menu
Il menu di The Palm House è stato aggiornato l'ultima volta in data 23/10/2024.
Nibbles
TORTILLA CHIPS (VE ) 4,00 £
Served with guacamole
PADRON PEPPERS (VE/GF)5,50 £
Served with whipped tahini & zaatar
AUBERGINE CRISPS (VE) 4,50 £
Crispy aubergine drizzled with maple, thyme & tomato chutney
Scan to view calories Please always inform your server of any allergies or intolerances before placing your order. Not all ingredients are listed on the menu and we cannot guarantee the total absence of allergens. Adults need around 2000 kcal a day
Cosa dicono 210 persone
Le recensioni di The Palm House delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.
Valutazione complessiva e recensioni
Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante
3.1
3,1 in base alle valutazioni recenti
3,2Cibo
3,3Servizio
3,5Atmosfera
3,2Rapporto qualità-prezzo
Rumorosità • Moderata
210 Recensioni
FS
FredS VIP
Londra32 recensioni
1.0
Visitato il giorno 18 febbraio 2025
Complessivo 1
Cibo 1
Servizio 1
Atmosfera 2
Awful food, not what I was expecting at all. If you want decent tacos go somewhere else.
È utile?
l
lynda
Londra2 recensioni
1.0
Visitato il giorno 17 febbraio 2025
Complessivo 1
Cibo 2
Servizio 2
Atmosfera 1
Very noisy restaurant so conversation with our guests was minimal. Apparently turning the sound down was not an option. Service was poor largely because far too few wait staff were employed. Staff were friendly but service was very very slow. The food was OK, but all savoury dishes very sweet, and overpriced. Will not be returning
È utile?
D
David
Surrey4 recensioni
5.0
Visitato il giorno 12 febbraio 2025
Complessivo 5
Cibo 5
Servizio 5
Atmosfera 5
We had a very enjoyable pre-theatre dinner. Service was excellent, food was well prepared and presented, and the environment was great.
È utile?
B
Ben
Londra1 recensione
1.0
Visitato il giorno 31 gennaio 2025
Complessivo 1
Cibo 1
Servizio 2
Atmosfera 2
For a Friday early evening the restaurant didn’t have several options on the set pre theatre menu. The food served is of poor quality and tastes ultra processed. The churros tasted of cardboard and after one bite were left un eaten on our table. The service was poor, nobody checked on us and our food. I would NOT recommend Palm House!
È utile?
OT
Utente OpenTable
Londra2 recensioni
3.0
Visitato il giorno 23 ottobre 2024
Complessivo 3
Cibo 3
Servizio 3
Atmosfera 4
Overall, the food, ambience, and staff were very friendly. There is only a tiny issue in communication between the kitchen and the staff:” They should have a brief description before the service to know what's on the menu.” to avoid coming to the table several times and telling the customer that it's not on the menu.
Food: My main course was the meat ( bistec); I ordered MR, but the beef was chewing, and I couldn't finish it.
È utile?
B
Brandy
New York4 recensioni
3.0
Visitato il giorno 27 settembre 2024
Complessivo 3
Cibo 3
Servizio 5
Atmosfera 3
Looked up the place on tik tok. Thought it would be a fun brunch. It was a avg restaurant vibe. No fun music playing or live music. Maybe booked the wrong time around 3:30. Don’t know but it was dead. The nachos had cheese that was watered down and looked like soup. Strange. So didn’t bother to order anything else. Coke in a bottle was flat! The waiter was kind and replaced them which turned out fine but nachos def a No on that menu. My friend ordered tacos and hers seemed good. For the price of a drink and nachos I could have had a really nice dish somewhere. Disappointing.
È utile?
R
Rhys
Londra1 recensione
1.0
Visitato il giorno 11 settembre 2024
Complessivo 1
Cibo 5
Servizio 1
Atmosfera 2
My booking on OpenTable was for two, when I arrived at the restaurant, they said it was a booking for 5, in a rather accusatory tone. The table we were eventually given was a table for four right by the door. I checked my booking email - which confirmed I only booked a table for two.
Overall the dining experience here was disappointing. Long wait times for everything except the bill. The food and drinks were delicious but the waiting around for everything ruined the experience.
È utile?
D
Dilek
Londra1 recensione
4.0
Visitato il giorno 28 agosto 2024
Complessivo 4
Cibo 5
Servizio 3
Atmosfera 4
The food was great. The service was little bit slow. The place was very noisy and the music was very loud. We had difficulty hearing each other while talking.
È utile?
CW
CarolineW VIP
Londra53 recensioni
4.0
Visitato il giorno 25 luglio 2024
Complessivo 4
Cibo 3
Servizio 3
Atmosfera 3
Nice good. Incredibly noisy good staff. Good atmosphere if you like Loud!
È utile?
OT
Utente OpenTable
Aberdeen8 recensioni
1.0
Visitato il giorno 19 luglio 2024
Complessivo 1
Cibo 1
Servizio 1
Atmosfera 3
Unfortunately a very disappointing experience. The enchilada dish, for which the only option was vegan, had some alternative vegan cheese which was frankly disgusting. The Ragu also tasted quite off. The passionfruit cheesecake, while not bad, tasted as if it was recently defrosted. Service was quite poor as it took over five minutes to get a spoon for the cake. Would not recommend this one sadly.
È utile?
FAQ
The Palm House è stato valutato con 3,1 stelle da 210 utenti OpenTable.
Sì, di solito è possibile prenotare questo ristorante scegliendo data, orario e numero di persone su OpenTable.
Lun–Sab 12:00–23:00
Food Served
Lun–Sab 12:00–22:00
Prezzo
Fino a 25 £
Tipi di Cucina
Latinoamericana, Cubana
Stile
Cucina informale
Dress code
Abbigliamento Casual
Parking details
Nessuno
Public transit
Victoria Underground and Victoria Train Station
Opzioni di pagamento
AMEX, Mastercard, Non si accettano contanti, Visa
Executive Chef
Richard Whittington
Altro
Accesso per disabili, Bar con licenza liquori, Bar/Lounge, Birra, Brunch nel Weekend, Cani ammessi, Cocktail, Happy Hour, Intrattenimento, Opzioni senza glutine, Patio/Posti all'aperto, Pista da ballo, Stanza Privata, Vegana, Vino, Vista, Zona fumatori esterna