The Pump House

Le recensioni di The Pump House delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. L

   Lee

   Charlotte11 recensioni

   5.0

   Visitato 1 giorno fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Johnny was great and Zoe was her always accommodating self , grest evening!
   

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2. w

   wayne

   Charlotte2 recensioni

   5.0

   Visitato 2 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Outstanding service. Server was very friendly and attentive without hovering. Food excellent as always.
   

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3. P

   Paulo

   New York5 recensioni

   2.0

   Visitato 2 giorni fa

   1. Complessivo 2
   2. Cibo 3
   3. Servizio 5
   4. Atmosfera 5

   $45 per person on a fixed menu for selections not worth half that. Also, charging $5.50 for a single espresso. Price gouging is an understatement!!! Attendees beware!!
   

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4. A

   Anne

   Unspecified1 recensione

   5.0

   Visitato 2 giorni fa

   1. Complessivo 5
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 5

   We had a lovely time at the Mother’s Day brunch. Wonderful service and an adventurous menu.
   

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5. C

   Cheryl

   Charlotte2 recensioni

   5.0

   Visitato 3 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 4

   We arrived in time for our reservation and were seated promptly. Our server was awesome and very attentive. We were seated on the third floor near the wait staff station. (A partial wall separated us from the station.) It was a very busy evening, so I would chalk the noise level up to our seating location. The food was great and plentiful! We had a partial view of the river, which made the experience even better.
   

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6. S

   Scott

   Charleston8 recensioni

   5.0

   Visitato 3 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 4

   Excellent overall experience. Great food and wine.
   

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7. C

   Catherine

   Charlotte2 recensioni

   5.0

   Visitato il giorno 3 maggio 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   The food was good portion sizes. Split between friends. Beautiful landscape.
   

   The Pump HouseRisposta inviata il giorno 5 maggio 2025

   Thank you for the great review! We appreciate the feedback, and look forward to seeing you again soon. Sincerely, Pump House Management
   

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8. J

   John VIP

   Charlotte4 recensioni

   1.0

   Visitato il giorno 28 aprile 2025

   1. Complessivo 1
   2. Cibo 3
   3. Servizio 1
   4. Atmosfera 2

   Waited forever to get a server. Our food was given to another table and had to be remade. It was infuriating! Your customers deserve better. My family and I deserve better. I won’t return.
   

   The Pump HouseRisposta inviata il giorno 29 aprile 2025

   Thank you for bringing this to our attention. I followed up with our management team and want to sincerely apologize for the experience you and your family had. Our valued guests deserve nothing less than exceptional service, and I completely agree that we fell short in this instance. That’s why we didn’t hesitate to cover your entire bill as a gesture of goodwill and acknowledgment of the error. Your patronage means a great deal to us, and I would truly appreciate any additional feedback on how we could have made things right. Zoe Gilreath General Manager
   

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9. C

   Cathy VIP

   Charlotte5 recensioni

   5.0

   Visitato il giorno 28 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Enjoyed our visit very much. The food was good and we got great service! We were able to sit outside and it was very nice !
   

   The Pump HouseRisposta inviata il giorno 5 maggio 2025

   Thank you for the great review! We appreciate the feedback, and look forward to seeing you again soon. Sincerely, Pump House Management
   

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10. T

    Tina VIP

    Charlotte17 recensioni

    5.0

    Visitato il giorno 27 aprile 2025

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5

    We had a birthday dinner and the staff was very sweet. Chole was training Brynn, a new server, and they both did a great job and were very attentive to us. She did an excellent job in explaining the service to Brynn. They were both very friendly and my mother in law felt very special on her 91st Birthday.
    

    The Pump HouseRisposta inviata il giorno 5 maggio 2025

    Thank you for the great review! We appreciate the feedback, and look forward to seeing you again soon. Sincerely, Pump House Management
    

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