Thirteen - Philadelphia Marriott

Le recensioni di Thirteen - Philadelphia Marriott delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. L

   Laurie

   New York23 recensioni

   3.0

   Visitato il giorno 5 marzo 2025

   1. Complessivo 3
   2. Cibo 2
   3. Servizio 2
   4. Atmosfera 2

   It was okay. While the rest of the hotel is very good, the dining experience was just okay.
   

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2. OT

   Utente OpenTable

   New York1 recensione

   5.0

   Visitato il giorno 4 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   The food was amazing. The staff was so helpful and sweet. It was my girlfriend’s birthday and they made our dinner special. 5 stars!!!
   

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3. M

   Michael VIP

   New York14 recensioni

   1.0

   Visitato il giorno 27 febbraio 2025

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 3
   4. Atmosfera 1

   The food was absolutely awful. The calamari was hard and chewy. Difficult to eat. I’ve never had salmon that wasn’t pink. The apple pie dessert was unique and delicious. I figured food at a large Marriott restaurant would be good. Unfortunately, I was very disappointed. PLEASE AVOID!
   

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4. R

   Renae

   Omaha4 recensioni

   3.0

   Visitato il giorno 15 febbraio 2025

   1. Complessivo 3
   2. Cibo 2
   3. Servizio 4
   4. Atmosfera 5

   It was ok. Service good but I thought the cheesecake tasted a little funny
   

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5. B

   Brittany

   New York1 recensione

   1.0

   Visitato il giorno 15 febbraio 2025

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 2
   4. Atmosfera 1

   I know it was Super Bowl weekend. They ran out of food, my burger was soggy. Never got napkins or silverware.
   

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6. L

   Laurie

   Philadelphia1 recensione

   4.0

   Visitato il giorno 14 febbraio 2025

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 4

   We went to the restaurant for breakfast before the Eagles parade. Only the buffet was available, but there were many choices and the food was tasty.
   

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7. A

   AJ

   Richmond6 recensioni

   2.0

   Visitato il giorno 21 dicembre 2024

   1. Complessivo 2
   2. Cibo 2
   3. Servizio 1
   4. Atmosfera 3

   Our reservation was at 8:45am and we got there at 8:30. We were promptly seated and then we sat for 10 minutes until the same hostess that sat us came back and offered us coffee and water. It was not until another 15 minutes that the waitress came over to take our order. We never saw her again until it was time for the check, somebody else brought the food out. The total wait time for our food was close to an hour. The female manager just kept walking around, but did not assist to bring out any food for customers or to check on tables or to apologize for the wait. I was really upset that breakfast for three people was $54 without tip.
   

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8. B

   Brian

   Philadelphia3 recensioni

   2.0

   Visitato il giorno 8 dicembre 2024

   1. Complessivo 2
   2. Cibo 3
   3. Servizio 1
   4. Atmosfera 2

   First of all the chiefs in the back do a good job and the ingredients are good. However, that's the last positive thing I have for this restaurant. The host with the dreadlocks is the most incompetent employee I've ever seen and should have been fired several times just while we were sitting there. He was befuddled by the reservation/waitlist software and didn't seem to have a clue how to actually do his job or what his job actually was (he might have been stoned out of his mind too). This causes absolute chaos in the front of house. Not to mention that once we were seated he actually spent 45 minutes talking to a single table instead of doing his job, and the shift manager talked to him but didn't really act like a manager. The "manager" seemed more like the only competent waitress in the place that was promoted because she was the only one that knew how to do any job in the place. The waitress we had was some combination of sad/angry/lazy. The ticket time on our meal was over 1.5 hours for nothing but two waters, one cocktail and three entrees. No appetizers or desserts. They were out of half the items we tried to order on the menu. Honestly if it was my restaurant I'd close the place for 1-2 weeks, fire everyone that was front of house or involved in ordering, and get people that actually know what they're doing. Half the tables were empty and people on the waitlist were giving up after over an hour of waiting because the idiot host honored only reservations and ignored the waitlist. It was embarrassing to watch just how badly this restaurant was run. This could have been a great hotel restaurant and instead it was a memorable but bad joke.
   

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9. T

   Tina VIP

   New York2 recensioni

   2.0

   Visitato il giorno 7 dicembre 2024

   1. Complessivo 2
   2. Cibo 1
   3. Servizio 2
   4. Atmosfera 2

   It was busy night and it was clear they were not staffed for the crowd. Our server was nice our food was not good, calamari was way too salty and our entrees were mixed. Scallops were ok, short ribs had no flavor. Definitely not worth the money.
   

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10. B

    Brian

    New York4 recensioni

    1.0

    Visitato il giorno 29 novembre 2024

    1. Complessivo 1
    2. Cibo 2
    3. Servizio 1
    4. Atmosfera 2

    Ate here twice and walked out once after waiting 30 minutes for someone to even acknowledge our presence. The staff they have is nice and try hard but they simply need more help and there doesn't appear to be any signs of management stepping in to assist them. Very disappointed especially in a Marriott establishment.
    

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