Tulse Hill Hotel

3.4

3,4

814 recensioni

Fino a 25 £

Britannica

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2 persone

16 mar 2025

19:00

Prenotato 11 volte oggi

Ci sono delle esperienze disponibili.

Adatto ai gruppi
Tra i migliori del quartiere
Ideale per i tavoli all'aperto

Fresh seasonal British food and extensive range of drinks including a regularly changing selection of real ales.

The Tulse Hill Hotel is a great place to dine whether for breakfast, lunch or dinner. A place to enjoy all of the things that make a great pub – conversation, welcoming staff, tasty food and drink and, the perfect place to relax and unwind.

With regularly changing seasonal menus, rotating ales from local breweries, 11 draught beers and exciting cocktail list and a well-selected wine menu, every taste is catered for.

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Informazioni aggiuntive

Posizione
Tulse Hill Hotel, 150 Norwood Rd, London, SE24 9AY
Numero di telefono
020 8671 7499
Prezzo
Fino a 25 £
Tipi di Cucina
Britannica, Britannica contemporanea
Orari di apertura
Lun–Sab 08:00–23:00 Dom 08:00–22:00
Dress code
Abbigliamento Casual
Parking details
We have an onsite car park exclusively designed for the use of guests staying overnight.
Opzioni di pagamento
AMEX, Mastercard, Visa

Esperienze

Mother's Day
38,00 £ a persona
solo 30 mar 2025
Treat her to our gorgeous set menu this Mother's Day, with a Lillet Rose Spritz on us. Our special set menu consists of 3 delicious courses for £38, and includes our revamped Sunday roasts. The Mother’s Day menu can be found on our website.

Cosa dicono 814 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

3.4

3,4 in base alle valutazioni recenti

3,2Cibo
3,5Servizio
3,4Atmosfera
3,1Rapporto qualità-prezzo

Rumorosità • Sostenuta

814 Recensioni

L
Lucy
Londra1 recensione
1.0
Visitato 7 giorni fa
1. Complessivo 1
2. Cibo 1
3. Servizio 1
4. Atmosfera 1
Ordered roast chicken after checking that it included chicken breast. When it came, there was none, only a thigh and a leg, both with little meat on. Picked at it a bit and then sent it back, asking for breast meat. It came back with another thigh and an extra leg. I think it’s fair to expect some chicken breast in a roast that costs nearly £20! Quite hungry by now, I made the best of it but queried it at the end. The manager came over and first told me ‘it’s just thigh and legs today’, to which I responded that, had I known that, I would have chosen differently. She shrugged and said she couldn’t refund me as I’d eaten the food (I hadn’t asked for a refund at this point!). Then she came back a bit later and claimed the chef had given me chicken breast. Not true! And hang on, so there was breast meat available? We won’t be returning!
Tulse Hill HotelHa risposto 6 giorni fa
Dear Lucy, I’m truly sorry to hear about your disappointing experience with us yesterday. Our roast chicken should always include a chicken breast, and I sincerely apologize that this was not the case. This was a mistake from my kitchen, and I take full responsibility. Additionally, your complaint should have been handled much better. I apologise on behalf of my Assistant Manager, and I will be having a conversation with her to ensure this doesn’t happen again. I would really love the opportunity to make it up to you. Please do get in touch with me—I’m Nessa, the General Manager—and I’d be delighted to invite you back on the house at your convenience to show you how good we truly are. I hope to hear from you soon. Best regards, Nessa General Manager
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F
Francesca
Londra68 recensioni
4.0
Visitato il giorno 6 marzo 2025
1. Complessivo 4
2. Cibo 3
3. Servizio 4
4. Atmosfera 3
The Tulse Hill Hotel has large open spaces inside and out within this well run pub/hotel. It's position on the south circular traffic system isn't ideal - but a good spot to meet friends midway between South East and South West London!
Tulse Hill HotelHa risposto 6 giorni fa
Dear Francesca, Thank you so much for your great review. See you again soon
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R
Rathi VIP
Londra4 recensioni
2.0
Visitato il giorno 2 marzo 2025
1. Complessivo 2
2. Cibo 2
3. Servizio 2
4. Atmosfera 2
Empty pub but still had to go to the bar to order and collect drinks even with lots of staff. Most of the menu was out of stock/unavailable by 1.30 on a Sunday which was strange. Used to be a regular here but not sure I’ll be back any time soon unfortunately…
Tulse Hill HotelRisposta inviata il giorno 7 marzo 2025
Good morning Rathi, I’m truly sorry to hear about your disappointing experience with us. We always strive to provide the best service, and unfortunately, we fell short on this occasion. That day, we faced unexpected challenges, including staff shortages and a major delivery that didn’t arrive. While this is not an excuse, it was unfortunately beyond our control. I would love the opportunity to make it up to you and show you the level of service we’re known for. Please feel free to contact me directly on the pub email —I’d be happy to arrange something for you. Best regards, Management Team
È utile?
OT
Utente OpenTable
Caraibi5 recensioni
3.0
Visitato il giorno 2 marzo 2025
1. Complessivo 3
2. Cibo 4
3. Servizio 2
4. Atmosfera 3
When the food arrives it is very tasty, however a number of drinks and food items not available (and they don't mention until after you've ordered and it's gone to the kitchen), food takes far too long, and some staff are not polite.
Tulse Hill HotelRisposta inviata il giorno 7 marzo 2025
I’m truly sorry to hear about your disappointing experience with us. We always strive to provide the best service, and unfortunately, we fell short on this occasion. On that day, we faced unexpected challenges, including staff shortages and a major delivery that didn’t arrive. While this is not an excuse, it was unfortunately beyond our control. Additionally, I was particularly disheartened to hear that a member of our team came across as impolite, as we take great pride in our customer service and have never received such feedback before. Please know that we take this very seriously. I would love the opportunity to make it up to you and show you the high standards we’re known for. Please feel free to contact me directly via the pub email—I’d be happy to arrange something for you.
È utile?
C
Charlotte VIP
Londra4 recensioni
1.0
Visitato il giorno 19 febbraio 2025
1. Complessivo 1
2. Cibo 1
3. Servizio 3
4. Atmosfera 1
We were a table of 5 and sat down at 7pm, there was only one other table of guests but half the menu was unavailable and they couldn’t even provide sauces for the steaks. The steaks were v thin and cold, the pie was swimming in water and generally the whole standard was very poor. I felt like we were in an episode of fawlty towers, it was chaotic, the waitress did take the pie off the bill and apologised but we will not be returning
Tulse Hill HotelRisposta inviata il giorno 24 febbraio 2025
We’re very sorry to hear that your experience did not meet expectations. We always aim to provide high-quality food and service, and it’s disappointing to learn that we fell short on this occasion. We appreciate your feedback regarding menu availability and food quality, and we will be addressing these concerns with our team to ensure improvements are made. While we regret that we didn’t get it right this time, we do appreciate you giving us a try and hope you might reconsider in the future.
È utile?
M
Maggie
Londra26 recensioni
5.0
Visitato il giorno 17 febbraio 2025
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 4
A great Sunday roast which met expectations.Staff were so helpful. A suggestion when sorting the table reservation placement is to aim for keeping groups with very small children in specific areas ...To improve the experience of the adults who are child free.
Tulse Hill HotelRisposta inviata il giorno 24 febbraio 2025
Thank you for your wonderful review! We're delighted to hear that you enjoyed your Sunday roast and that our team were able to provide helpful service. We also appreciate your feedback regarding table placement and will take it into consideration to ensure all our guests have the best possible experience. We look forward to welcoming you back again soon.
È utile?
D
Dominic
Londra1 recensione
2.0
Visitato il giorno 16 febbraio 2025
1. Complessivo 2
2. Cibo 1
3. Servizio 5
4. Atmosfera 5
Lovely place with great service however our roast potatoes were substituted with chips and the roast beef was way overcooked.
Tulse Hill HotelRisposta inviata il giorno 24 febbraio 2025
Thank you for your feedback. We're so pleased to hear that you enjoyed the ambiance and service, but we're sorry to learn that your meal didn’t meet expectations. Our goal is always to provide high-quality and delicious food, and we regret that we fell short on this occasion. We truly appreciate your comments and will pass them on to our kitchen team to improve. We hope you'll give us another chance to provide a better experience in the future.
È utile?
T
Tim
Londra2 recensioni
4.0
Visitato il giorno 9 febbraio 2025
1. Complessivo 4
2. Cibo 4
3. Servizio 5
4. Atmosfera 4
First time for us. Nice dining room. Friendly, efficient service. Sunday roast nicely cooked. Decent food, freshly cooked. Decent value. All good.
Tulse Hill HotelRisposta inviata il giorno 24 febbraio 2025
Thank you for your kind review! We're delighted that you enjoyed your first visit with us. It’s great to hear you appreciated the friendly service and our freshly cooked Sunday roasts. We’re also happy to hear you found it to be good value! We hope to welcome you back again soon for another great experience.
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K
Katie
Londra1 recensione
5.0
Visitato il giorno 10 novembre 2024
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
We had a really lovely Sunday roast experience at the Tulse Hill Hotel - wonderful food and wine, and really exceptional and attentive service the whole time. Just a great atmosphere overall. Thank you!
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S
Simon
Londra2 recensioni
4.0
Visitato il giorno 27 ottobre 2024
1. Complessivo 4
2. Cibo 5
3. Servizio 4
4. Atmosfera 5
Have eaten here a few times and the food is always very good. This time however the service although fine was a lot slower than usual.
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FAQ

Tulse Hill Hotel offre il servizio da asporto, che puoi ordinare chiamando il ristorante al numero 020 8671 7499.

Tulse Hill Hotel è stato valutato con 3,4 stelle da 814 utenti OpenTable.

Sì, di solito è possibile prenotare questo ristorante scegliendo data, orario e numero di persone su OpenTable.

Effettua una prenotazione

2 persone

16 mar 2025

19:00

Prenotato 11 volte oggi

Ci sono delle esperienze disponibili.

Tulse Hill Hotel, 150 Norwood Rd, London, SE24 9AY

Sale del ristorante

Informazioni aggiuntive

Numero di telefono
020 8671 7499
Prezzo
Fino a 25 £
Tipi di Cucina
Britannica, Britannica contemporanea
Orari di apertura
Lun–Sab 08:00–23:00 Dom 08:00–22:00
Dress code
Abbigliamento Casual
Parking details
We have an onsite car park exclusively designed for the use of guests staying overnight.
Opzioni di pagamento
AMEX, Mastercard, Visa

Tulse Hill Hotel

Effettua una prenotazione

Eventi privati

Sale del ristorante

Informazioni aggiuntive

Esperienze

Mother's Day

Menu

Cosa dicono 814 persone

Valutazione complessiva e recensioni

FAQ

Tulse Hill Hotel offre la consegna tramite OpenTable o la possibilità di ordinare da asporto?

Che valutazione ha Tulse Hill Hotel?

Tulse Hill Hotel accetta prenotazioni al momento?

Effettua una prenotazione

Sale del ristorante

Informazioni aggiuntive