Water Street Grill

Le recensioni di Water Street Grill delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. P

   Peter

   Philadelphia1 recensione

   3.0

   Visitato 6 giorni fa

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 3
   4. Atmosfera 2

   Beautiful room and a great river view, but a mediocre menu and food and a poorly trained and inexperienced staff. Pretty disappointing.
   

   Water Street GrillHa risposto 2 giorni fa

   Dear Peter, I'm sorry we disappointed you with this dining experience. We appreciate your feedback so we can improve, as we clearly missed the mark. I have noted your comments regarding our menu and the lapse in service. Thank you for your business and your time spent writing a review. We hope you will reconsider a return visit so we can offer you the wonderful dining experience you truly deserve. Sincerely, Restaurant Management
   

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2. D

   David

   Philadelphia1 recensione

   1.0

   Visitato il giorno 15 marzo 2025

   1. Complessivo 1
   2. Cibo 3
   3. Servizio 3
   4. Atmosfera 1

   We didn't actually eat here, but the rating system requires an answer to all the factors, so I gave 3 stars for food, etc. Apologies to the chef if the food is actually excellent; we didn't stay to try it. We arrived at the time of our reservation--6:30 pm on a Saturday--and were surprised to see only 4 customers. It was obvious the reason: there was music playing at such an ear-splitting volume that conversation would have been impossible. We immediately turned around and left. We were counting on a quiet date-night dinner, not a night-club experience. It was certainly not the "elevated dining experience" advertised.
   

   Water Street GrillRisposta inviata il giorno 18 marzo 2025

   Dear David, I’m so sorry we disappointed you; I assure you that we value having you as our guest. I would like to learn more about your experience and I'm at your service if you would like to discuss this in more detail. Sincerely, Restaurant Management
   

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3. R

   Renee

   New Jersey1 recensione

   5.0

   Visitato il giorno 15 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   We loved the Water Street Grill. The food was delicious. The staff was friendly and accomodating. The server was wonderful. The atmosphere was pleasant and the view of the water with the large windows was amazing. We were a large group and we totally enjoyed the restaurant. Then we took a very short walk along the water to the aquarium. I will definitely return.
   

   Water Street GrillRisposta inviata il giorno 17 marzo 2025

   Dear Renee, We are delighted to receive your five-star review, which indicates we have successfully provided an exceptional dining experience. It brings us joy that you enjoyed your time with us, and we look forward to the chance to serve you again soon. Best, Restaurant Management
   

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4. J

   Joe

   Philadelphia15 recensioni

   4.0

   Visitato il giorno 8 gennaio 2025

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 4
   4. Atmosfera 3

   Bit disappointed with the menu, given that Italian is part of the menu, but limited selection. Blacken Salmon was very good. Night brought more customers, but bartender doubled as our server, which he did a great job. Would return in better weather to enjoy the outside view.
   

   Water Street GrillRisposta inviata il giorno 11 gennaio 2025

   Dear Joe, Thank you for choosing us! We are happy to hear that you enjoyed your experience overall. It is great to hear that you were impressed with our food and service. I have noted your comments regarding our menu and we appreciate that greatly. Come back and see us again soon! Best, Restaurant Management
   

   1 persona ha trovato utile questa recensione

5. L

   Lisa

   New York1 recensione

   1.0

   Visitato il giorno 1 gennaio 2025

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 1
   4. Atmosfera 1

   We left before our food came because it took over an hour. Ruined our night.
   

   Water Street GrillRisposta inviata il giorno 4 gennaio 2025

   Dear Lisa, I’m so sorry we disappointed you; I assure you that we value having you as our guest. I would like to learn more about your experience, and I'm at your service if you would like to discuss this in more detail. Sincerely, Restaurant Management
   

   1 persona ha trovato utile questa recensione