Watermark Restaurant - Niagara Falls

Le recensioni di Watermark Restaurant - Niagara Falls delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. W

   Warren

   Toronto1 recensione

   1.0

   Visitato il giorno 2 marzo 2025

   1. Complessivo 1
   2. Cibo 2
   3. Servizio 1
   4. Atmosfera 1

   This restaurant is atleast double if not triple the price it should be for food and service. The view is good if you have a window view of the falls. However, even though we requested a window table with a note on the booking that it was a birthday we got terrible seats as window seats sat empty. We booked well in advance and the host had no idea about any of that as she was surprise to find it was a birthday booking when we came in. Clearly no thought was put in to booking lag times or occasion. This was inspite it was not or first time booking this restaurant. The food and service is quite mediocre with many more low points than highlights. At every turn the service failed. Apps before bread, no drink order before mains, seated poorly next to the violinist (good but way to loud if seated so close) and with empty, dirty tables we had to look over to see the falls for the first 30 minutes untill these tables were finally cleared. Again no drink order before dessert. They couldn't have helped this problem from occurring but there was a 30 minute problem for getting the debit/credit machine that was such a debacle that they made it their problem due to bumbling the issue. As for the food, it has gone down hill from our last visit. I had a glazed salmon that lacked all the texture and nuance of the described menu item. Broken and wet sauces, soggy spinach made it worse . This is amateur work. The stand out was the raspberry sorbet. The most egregious offense is the oysters. What are they thinking putting the oysters on a steep angle around a cone of ice. All the oysters liquor drained off before it even came to the table. This is a dish designed poorly for photos with no thought put to the enjoyment of the discerning or even slightly experienced customer. $300+ before tip. I will never go back.
   

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2. M

   Mark

   Toronto3 recensioni

   2.0

   Visitato il giorno 1 marzo 2025

   1. Complessivo 2
   2. Cibo 2
   3. Servizio 3
   4. Atmosfera 4

   This is a tourist-focused restaurant—don't look for fine dining or an exceptional experience. The view is great, the decor is a bit dated, and the server was friendly. The food and wine were mediocre at best. Touted as a fine dining experience, it is not. It's a shame; it could be great.
   

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3. C

   Christopher

   Unspecified1 recensione

   5.0

   Visitato il giorno 28 febbraio 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Great food, medium rare steak cooked to perfection. Waiter "Darren" was great, didn't bug me every 10 minutes. Very polite and professional. Food was delicious and I will be back
   

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4. I

   Ian VIP

   Greater Boston3 recensioni

   5.0

   Visitato il giorno 28 febbraio 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   One of the best in Niagara Falls. We’ve eaten at all the ‘Fallsview’ restaurants and this is the best tasting, best value and overall top restaurant.
   

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5. G

   George

   Toronto2 recensioni

   5.0

   Visitato il giorno 28 febbraio 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Food service atmosphere presentation value was exceptional highly recommend you won't be disappointed
   

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6. V

   Vanessa

   Toronto1 recensione

   5.0

   Visitato il giorno 23 febbraio 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Wissom the manager and our server Darren were both exceptional with Customer Service They were all friendly and very polite they made us feel comfortable. Will definitely be going back
   

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7. T

   Terry Anne

   Toronto3 recensioni

   5.0

   Visitato il giorno 23 febbraio 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   It loved it!!! Highly recommend! Excellent food, service and ambience!
   

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8. R

   Rose

   Toronto5 recensioni

   5.0

   Visitato il giorno 22 febbraio 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Everything was amazing from the live dinner music, to the view of the falls (all tables have a view as the restaurant seating is tiered), the food was very good and the service was excellent. Definitely recommend. We had the prefix meal. Our dinner took just over 1 1/2 hours so plenty of time to get to the 8pm show when seated at 6pm.
   

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9. B

   Bridget

   New York1 recensione

   1.0

   Visitato il giorno 22 febbraio 2025

   1. Complessivo 1
   2. Cibo 2
   3. Servizio 1
   4. Atmosfera 4

   Unfortunately, our evening was underwhelming in every way. The view was lovely, and the Friday evening music added to the atmosphere. However upon our entrance, our host was disinterested and our service bordered on aggressive. Our server spilled a portion of a split of bubbles, and instead of apologizing, just laughed. He then barked at my husband during the ordering process. After ordering a fairly expensive bottle of local Cabernet Franc, our wine glasses were slammed down on the table. As our main entrees were served, the food runner handed me a plate that was under the warmer for far too long, burning my hands. Our beautiful steaks were extremely over cooked, and although they were edible, they were far from enjoyable. At the duration of the meal, our server swooped in to clear our plates and smashed the decanter and wine glasses. Glass shards spilled onto the table and carpet around our table, followed not by an apology but more laughter. I believe he mentioned, "well that has never happened to me before," which I found hard to believe. (I am a Certified Sommelier and have worked in hospitality for over 20 years). It was an expensive and frankly, rather weird evening. If you are interested in a view of the falls, I would recommend swinging by for overpriced breakfast instead. However, there are many other options in the area with a falls view, warmer hospitality, and more polite service. I would strongly advise to SKIP this one.
   

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10. N

    Neil VIP

    Toronto12 recensioni

    5.0

    Visitato il giorno 22 febbraio 2025

    1. Complessivo 5
    2. Cibo 4
    3. Servizio 5
    4. Atmosfera 5

    Amazing view. Violinist was a great compliment to the ambiance. The manager was stellar and gave us a great deal and personally poured our bottle of wine. Service was prompt as we only had 75 minutes until our show started. A hidden gem for people who have forgotten about this venue. Will go back!
    

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